VMware/Broadcom Subject Matter Expert

Posted 2 Days Ago
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Langley, McLean, VA, USA
In-Office
Mid level
Information Technology • Professional Services • Consulting • Defense
The Role
The role involves managing VMware and storage environments, troubleshooting issues, supporting virtual machines, and ensuring effective storage strategies and protocols. Strong customer interaction and documentation are essential.
Summary Generated by Built In

A successful Storage and Virtualization Administrator – Subject Matter Expert candidate will have:  

  • A detailed understanding of the storage and virtualization processes

  • Detailed knowledge about server virtualization and hardware and core networking concepts (switching, routing, VLANs, subnets)

  • Strong Experience with VMware vSphere and managing ESXi hosts and virtual machines

  • Ability to troubleshoot VMware vSphere and hardware related issues

  • Excellent written, verbal communication and customer service skills

The ideal candidate will have:   

  • Experience administering/maintaining/patching VMware vCenter, ESXi, and vSphere environments

  • Experience with SSO, Active Directory integration and Certificate management

  • Experience performing incremental and full backups using Commvault or Dell Avamar

  • Experience with Aria Operations, NSX, and ADX Suite

  • Ability to troubleshoot identity and authentication issues across VMware components

  • Understanding of enterprisescale virtualization configuration baselines and lifecycle management

  • Strong mentorship and leadership skills

Key Tasks & Responsibilities

    • Designs, monitors, maintains, and heads the engineering process of an organization’s versatile and secure information storage environment and backup solutions, such as high-capacity databases, networks, and systems 

    • Implements, administers, and configures storage strategies, solutions, and protocols 

    • Delivers technical and application support, conducts capacity planning, and projects present and future storage and virtualization growth

    • Executes new installs, updates, and deployments, utilizing knowledge of computer hardware, operating systems, computer applications, technical support processes, and business needs

    • Supports remote server and storage management (preferred experience with Dell servers and storage solutions) 

    • Attends required meetings and supports business development activities

    • Builds, configures, and maintains virtual machines, servers, and storage solutions 

    • Diagnoses and resolves technical issues for local and remote assets, including hardware, vSphere, networking, and authentication components

    • Troubleshoots and resolves technical issues reported through established processes

    • Delivers outstanding customer service through direct interaction with users and stakeholders

    • Communicates issues, risks, and recommendations to leadership in a clear and concise manner 

    • Documents work for knowledge sharing within the Storage and Virtualization team

Education & Experience

    Required 

    • Bachelor's degree or its equivalent, and 4-6 years of related experience

    • Direct experience with VMware vSphere

    Desired: 

    • Experience designing and implementing secure VMware virtual infrastructures, focusing on performance tuning, STIG compliance, and disaster recovery protocols

Required Certifications

    • Security+, or other qualifying IAT II certification 

    • VMware VCAP certification 

    • Dell VxRail Operate certification with the ability to obtain within 120 days

Security Clearance

    Desired: 

    • Active Secret or TOP Secret

    Required: 

    • Applicants must have eligibility to obtain a Secret clearance

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

    • Shift – The primary shift for this position is Monday – Friday between the operating hours of 0600 to 1700

    • If a temporary schedule change is required to support operations, you will be provided with as much notice as the situation allows

    • Certification requirements are subject to change based on government's direction. If this occurs you will have 120 days to become compliant

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].

Skills Required

  • Bachelor's degree or equivalent
  • 4-6 years of related experience
  • Direct experience with VMware vSphere
  • Security+ or qualifying IAT II certification
  • VMware VCAP certification
  • Dell VxRail Operate certification (to be obtained within 120 days)
  • Eligibility to obtain a Secret clearance
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The Company
400 Employees
Year Founded: 1990

What We Do

Computer World Services Corp. (CWS) is a provider of enterprise-wide IT solutions, digital transformation, and process optimization services. With over 30 years of experience, the company serves both Defense and Civilian federal government customers, focusing on delivering quality, value, and technological innovation. They are recognized for their consistent performance and high ratings in federal programs, maintaining a commitment to integrity and excellence in their service delivery.

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