Virtual Infrastructure (Citrix) Systems Engineer

Job Description
BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the government, federal law enforcement officials, and troops deployed around the world.
At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie, and a shared ambition to lead the world in defense technologies and national security services. We offer flexible work environment to support the balance in your life and keep you performing at your best. Be a part of a company that is part of the community; driven to improve our future and protect our freedom.
We are looking for an experienced Virtual Infrastructure (Citrix) Systems Engineer for providing engineering support to the virtual infrastructure environment and will have the opportunity to learn and modernize the infrastructure as technology advances. Your role will involve technical planning, systems integration, requirements verification & validation, risk assessment, and supportability for complete systems, while ensuring designs are compatible with the architecture and allocate requirements to each segment. You will work as part of a fast-paced, high-performing team to support the deployment and management of an entire enclave infrastructure consisting of physical and virtual servers, appliances, and workstations. The team consists of approximately 10 members and are looking for a Virtual Infrastructure Systems Engineer to support the Citrix environment. If you enjoy small teams and can work independently, this may be the job for you.
Responsibilities:

• Continuous monitoring, evaluating, and enhancing the Citrix Virtual environment
• Research, solution, and deliver on new technical requirements
• Provide troubleshooting and Engineering support at the Tier 3 &4 level for Windows operating systems, including establishing new build and deployment methods for various Windows operating systems
• Apply sound security practices by addressing vulnerabilities and deploying the latest patches and updates
• Collaborate with stakeholders internally and externally
• Document system changes/updates
• Responsible for writing Standard Operating Procedures (SOPs)
• Troubleshoot issues that affect the user experience - utilizing event Logs, Log Analytics Queries, dashboards, etc.
• Create and deliver briefings to customer at various levels
• Create processes to automate task and configuration items that are sustainable and may be transitioned to O&M

ABC
Required Education, Experience, & Skills
We are looking for Systems Engineer with a minimum of 11 years' relevant experience and a Bachelors' Degree. Candidate must have experience in the following...

• Engineering experience with hybrid infrastructures (virtual and physical - servers, appliances, and workstations)
• Citrix virtual Apps and desktops engineering (XenApp and XenDesktop)
• Citrix hypervisor engineering (XenServer)
• Experience with configuring and maintaining SQL servers
• Using, modifying, and creating MS PowerShell scripts
• Strong understanding of Windows operating system administration tools (e.g., Active Directory, Group Policy, etc.)
• Familiarity with encryption at rest fundamentals
• Prioritizing and executing tasks effectively, while under pressure
• Assuming and sharing engineering responsibilities
• Strong customer service skills
• Strong written and verbal communication skills
• Strong documentation skills; Experience creating technical documentation
• Robust troubleshooting skills

Preferred Education, Experience, & Skills
Preferred:

• Evaluate and adapt the system, as needed, to align with industry standards and best practices
• Experience with configuring and maintaining cloud-based environments
• Strong understanding of unified managed architectures (e.g., Nutanix)
• Working knowledge of GitHub
• Working knowledge of PowerBI
• Process automation
• Agile Methodology
• Certifications (Current or lapsed): Citrix Certifications

Pay Information
Full-Time Salary Range: $140690 - $239140
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.