The Role
Provide virtual front-desk support to US medical practices: handle medical billing, maintain patient records, manage scheduling and confirmations, verify insurance/benefits, obtain authorizations, and manage physicians' inbound/outbound calls using EMR systems.
Summary Generated by Built In
We are seeking a highly skilled Virtual Assistant with strong communication abilities and hands-on experience in Medical Billing, Patient Scheduling, Insurance Verification, and managing inbound/outbound calls for physicians. This hybrid position is ideal for someone who is reliable, detail-oriented, and experienced in supporting US-based medical practices.
Tasks
Key Responsibilities
* Handle medical billing tasks and maintain accurate patient records
* Manage patient scheduling, appointment confirmations, and follow-up calls
* Perform Verification of Benefits (VOB) with accuracy
* Obtain patient authorizations from insurance providers as required
* Manage doctors’ inbound and outbound calls professionally
* Address patient inquiries with exceptional communication
* Utilize EMR and practice management systems effectively mainly Dr.Chrono, AdvancedMD and eClinicalWorks.
Requirements
Job Requirements
* Minimum 2 years of experience in a similar role (US healthcare preferred)
* Strong understanding of medical billing procedures and terminology
* Proficiency in patient scheduling and insurance verification
* Excellent spoken and written English communication
* Experience with EMR and medical office software such as DrChrono, AdvancedMD, and eClinicalWorks
If you meet the requirements and are ready to contribute to a thriving company, we encourage you to apply and become part of our team. Looking forward to connecting with you!!
Tasks
Key Responsibilities
* Handle medical billing tasks and maintain accurate patient records
* Manage patient scheduling, appointment confirmations, and follow-up calls
* Perform Verification of Benefits (VOB) with accuracy
* Obtain patient authorizations from insurance providers as required
* Manage doctors’ inbound and outbound calls professionally
* Address patient inquiries with exceptional communication
* Utilize EMR and practice management systems effectively mainly Dr.Chrono, AdvancedMD and eClinicalWorks.
Requirements
Job Requirements
* Minimum 2 years of experience in a similar role (US healthcare preferred)
* Strong understanding of medical billing procedures and terminology
* Proficiency in patient scheduling and insurance verification
* Excellent spoken and written English communication
* Experience with EMR and medical office software such as DrChrono, AdvancedMD, and eClinicalWorks
If you meet the requirements and are ready to contribute to a thriving company, we encourage you to apply and become part of our team. Looking forward to connecting with you!!
Skills Required
- Minimum 2 years of experience in a similar role
- US healthcare experience preferred
- Strong understanding of medical billing procedures and terminology
- Proficiency in patient scheduling and insurance verification
- Excellent spoken and written English communication
- Experience managing inbound/outbound calls for physicians
- Experience with EMR and medical office software (DrChrono, AdvancedMD, eClinicalWorks)
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The Company
What We Do
BilWiz is a leading provider of medical billing and credentialing services dedicated to helping healthcare professionals streamline revenue cycle management. The company specializes in optimizing financial performance and operational efficiency for solo practitioners, group practices, and healthcare facilities nationwide. By leveraging cutting-edge technology and industry best practices, BilWiz ensures accurate billing, timely reimbursements, and seamless credentialing, allowing providers to focus on delivering exceptional patient care.
