POSITION SUMMARY:
The VIP Marketing Moderator is responsible for promoting, representing the company, and marketing events at Tao Group Hospitality venues. The primary function of the VIP Marketing Moderator is to handle and be responsible for scanning all Liaison guest list tickets upon entry through the VIP Host podium for the VIP Marketing teams at the Dayclub and Nightclub venues to enhance tracking for commission purposes for the department.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
• Engage potential guests and provide information about Tao Group Hospitality venues.
• Educate oneself on sales/promotional techniques, talent, and venue knowledge.
• Welcome guests through the VIP Guest List line and scan all Tao Group tickets upon entry using company equipment for VIP Marketing team tracking and commission purposes.
• Create a reliable and updated network of former and future guests, industry contacts, and reputable leads.
• Manage venue capacity in conjunction with Security to ensure safety regulations are maintained.
• Utilize reservation systems to manage, seat, and book reservations where applicable.
• Liaise with VIP Marketing teams to transfer guests to additional Tao Group Hospitality properties.
• Earn commission based on eligible reservation bookings.
• Comply with all Nevada Gaming Control Board standards.
• Remain attentive to company events, upcoming venue openings, and organizational changes.
• Maintain the workstation/podium in a neat and orderly fashion.
• Maintain and promote a friendly atmosphere for guests and staff.
• Assist with and/or complete additional tasks as assigned.
EDUCATION / WORKING KNOWLEDGE:
• High School Diploma or equivalent required.
• Strong communication and networking skills required.
• Must be 21 years of age or older.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:
The work environment characteristics and physical demands described here are representative of those a Team Member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.
• Ability to work under pressure and meet deadlines.
• Must maintain positive energy throughout the day.
• Must be able to read computer monitors and write legibly.
• Must be able to sit and/or stand for extended periods.
• Must be able to move quickly through work tasks and maintain pace.
• Must be able to push, pull, and lift up to 25 pounds.
• Small to medium office environment.
• Office, casino, nightclub, bar, lounge, and/or restaurant work environment.
• Ability to work in an environment with varying levels of noise, crowds, and smoke depending on guest volume.
• May be required to work extended hours, irregular shifts, evenings, weekends, and holidays.
• Must maintain a professional, neat, and well-groomed appearance in accordance with company standards.
• Must work effectively as part of a team and interact professionally and courteously with internal and external customers, managers, and coworkers.
• Ability to maintain a high level of confidentiality.
• Ability to thrive in a fast-paced, busy, and sometimes stressful environment.
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors. With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core. The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.
Skills Required
- High school diploma or equivalent
- Strong communication and networking skills
- Must be at least 21 years old
- Ability to work under pressure and meet deadlines
- Ability to sit and/or stand for extended periods
- Ability to push, pull, and lift up to 25 pounds
- Availability for extended hours, irregular shifts, evenings, weekends, and holidays
- Professional, neat, and well-groomed appearance
- Ability to maintain confidentiality
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What We Do
TGH Employees LLC, doing business as TAO Group Hospitality, is a hospitality company operating restaurants, cocktail lounges, nightlife venues, and entertainment brands. Its portfolio includes recognized concepts such as TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, and Avenue. Public business records classify the company in accommodation and food services, reflecting its focus on dining, nightlife, and related guest experiences across its branded venues.
