The VIP Coordinator will report directly to the VIP Manager and support the communication and execution of VIP experiences. This is a seasonal, travel-based role designed to assist the VIP Team on-site at live events and ensure smooth operations. The coordinator will work closely with the VIP Experience Team to deliver a seamless and high-quality experience for guests. The VIP Coordinator will also interact with paying VIP customers before and after events, providing important information and addressing any questions or inquiries to ensure a positive experience.
Essential Job Function
- Assist in the setup and teardown of VIP hospitality lounges to ensure all spaces are prepared and maintained to brand standards.
- Execute VIP experiences on-site, delivering high-quality and engaging experience for paying customers.
- Maintain consistent and reliable communication with the VIP Manager to support efficiency and execution of the VIP program both on-site and remotely.
- Provide exceptional on-site customer service by utilizing knowledge of the sport to engage with VIP guests, answer questions, and enhance their overall experience.
- Coordinate with the VIP Manager to assess supply needs to ensure smooth VIP Operations.
- Perform other duties as assigned by the VIP Manager and Senior Manager to support the success and continuous improvement of the VIP Experience Program.
Job Qualifications
- College degree is preferred but not required.
- Knowledge of the sport preferred but not required.
- 1-2 years of experience in Live Events.
- Personal characteristics: team player, organized, able to prioritize effectively, communicative, adaptable, punctual and patient.
- Experience with Shopify or other E-commerce platforms.
Skills Required
- 1-2 years of experience in Live Events
- Experience with Shopify or other E-commerce platforms
- Willingness and ability to travel for seasonal, on-site events
- Team player, organized, able to prioritize effectively, communicative, adaptable, punctual and patient
- College degree
- Knowledge of the sport
What We Do
Feld Entertainment® is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Ringling Bros. and Barnum & Bailey®, Monster Jam®, Monster Energy Supercross, Disney On Ice, Marvel Universe LIVE!, Sesame Street Live!, and Jurassic World Live Tour. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 75 countries and on six continents. Visit feldentertainment.com for more information. Official Website of Monster Jam® www.MonsterJam.com Official Website of Monster Energy Supercross www.SupercrossLive.com Official Website Ringling Bros. and Barnum & Bailey® www.Ringling.com Official Website of Disney On Ice℠ www.DisneyOnIce.com Official Website of Disney Live! www.DisneyLive.com Official Website of Marvel Universe LIVE! www.MarvelUniverseLive.com Official Website of Sesame Street Live! www.SesameStreetLive.com
