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Professional-grade photo and video editing powered by AI.
The Role
The Video Product Specialist at Topaz Labs will assist customers with software, create tutorials, and implement customer experience improvements.
Summary Generated by Built In
We're Topaz Labs, an AI tech company that builds one-click image and video quality software with deep learning. Over 1M photographers and designers trust us with their work, including on teams at Apple, Netflix, NASA, and more. We've processed over 1 billion images, achieved 1000% revenue growth in the last 4 years, and we're only getting started.
We're looking for a smart and motivated Product Specialist to:
1. Help customers succeed with Topaz Video AI through answering questions and creating tutorials, videos, other documentation.
2. Proactively identify opportunities to improve the customer experience, & own the process of implementing them.
This is a true cross-functional role that will give you a masterclass in how a world-class team builds a high-growth tech product. Depending on how well you do, this role will naturally grow into a higher-leverage role in product, marketing, or customer operations.
About us
- Rocketship growth and opportunity for impact ($3M → $48M revenue in six years)
- Over 1 million customers (including companies like Nvidia, Nasa, Google) have used us for over 1 billion photos. Our tech has been covered by Fast Company, The Verge, Engadget, Mashable, BBC, and more
- World-class team that executes quickly, obsesses about the customer experience, and promotes from within
- Profitable company with infinite runway
About you
- You're a videographer, editor, designer, or artist that would use our software
- Familiarity with Video AI or other Topaz Labs products is a plus, but not necessary
- Knowledge of colorspace and video file types is a plus
- You have an unusually strong work ethic
- You think from first principles and focus on the core issues
- You have excellent writing
- Comfortable with/similar types of software such as:
- Premiere, After Effects, Photoshop, Davinci Resolve, Fusion, Vegas, Natron, Final Cut, Nuke, etc.Portfolio:
- Written documentation examples & editing/compositing reel
- You've read Delivering Happiness, Made to Stick, Setting the Table or The Art and Science of Digital Compositing (or equivalent compositing/editing books)
Nice to have:
Do you meet most but not 100% of the above? We’d still like to hear from you–we are passionate about developing a diverse team and culture, so please apply if you’re interested!
This is a unique role for someone interested in making a deep impact at a high-growth tech software company. We offer strong base salary, plus significant ownership that scales with the company's growth. We also offer 100% covered medical/dental/vision for employees, 15 days annual PTO plus holidays, and 401k matching. This is a full-time onsite role in Dallas, TX, and we will ask you to relocate if you're not in the area.
Top Skills
After Effects
Davinci Resolve
Final Cut
Fusion
Natron
Nuke
Photoshop
Premiere
Vegas
Video Ai
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The Company
What We Do
We build software to solve imaging problems like denoising, super-resolution, and deconvolution with deep learning. Over 1M photographers and videographers trust us with their work, including on teams at Apple, Netflix, NASA, and more. We've processed over 1 billion images, achieved 1500% revenue growth in the last 6 years, and we're only getting started. Find our open jobs here: https://www.topazlabs.com/careers
Why Work With Us
Help us make the latest innovation in AI accessible for creatives everywhere: https://topazlabs.com/careers/
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