Director of Solutions Engineer (Software Presales)

Join Amity Solutions! 

At Amity Solutions, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises.

With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AIChatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites. But we don't stop there. We understand that engaged employees are the heart of successful organizations, and that's why we also offer building blocks for creating captivating employee experiences. These experiences foster collaboration, boost morale, and contribute to a vibrant company culture.

Hundreds of enterprises, including government organizations and global companies, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users.

Explore more about us at: https://www.amitysolutions.com

Your impact: 

• As the VP of Solution Engineering, your leadership will be crucial in driving the success of our pre-sales efforts and ensuring that Amity Solutions remains at the forefront of technological innovation.

Your team:

• The Vice President of Solution Engineering will lead our dynamic pre-sales team, consisting of 5 talented solution engineers. This strategic leadership role involves overseeing technical pre-sales activities, ensuring the team provides exceptional support to the sales process, and driving the adoption of our innovative solutions across various industries.

Your day-to-day responsibilities:

• Lead, mentor, and manage a team of solution engineers to deliver technical expertise and support to the sales team.
• Develop and implement strategies to enhance the presales process and improve customer engagement.
• Collaborate with sales leadership to identify and pursue new business opportunities.
• Oversee the creation of technical proposals, presentations, and demonstrations that align with client needs.
• Ensure the team stays updated with industry trends and new technologies to provide cutting-edge solutions.
• Foster strong relationships with key customers, partners, and stakeholders to drive business growth.
• Coordinate with implementation, engineering, product management, and customer support teams to ensure seamless project delivery.
• Drive initiatives for proof-of-concepts, customer training, and onboarding processes.
  

Your ideal profile:

• Proven experience in a leadership role within software sales or presales engineering.
• Strong background in enterprise, retail, or financial services verticals.
• Proficiency in programming languages such as Javascript, NodeJS, Python, ReactJS, VueJS, NextJS, and mobile technologies like Swift, Kotlin, or Flutter.
• Extensive experience with RESTful, SOAP, and SDK APIs, as well as database technologies like ElasticSearch and MongoDB.
• In-depth understanding of IT networking, infrastructure, cloud platforms (AWS, GCP, Firebase, Azure), and security.
• Excellent verbal and written communication skills in Thai and English.
• Exceptional client management skills and the ability to explain complex technical concepts to non-technical audiences.
• A flexible, self-motivated, and team-oriented individual who thrives in a fast-paced environment.
• Good communication skills in Thai and English both written and verbal

What’s in it for you:

• Check out more about our company, Bangkok team and our benefits - https://www.amity.co/career/bangkok 

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