As a Vice President, Program Management Lead within the Private Client Office, you will bring a structured, collaborative, and outcomes-driven approach to moving the business forward. In this role, you will operate as an extension of the Business Manager—combining project leadership with business management to define priorities, structure work, track progress, and communicate impact. You will partner closely with the Business Manager to drive PCO expansion with key stakeholders, helping the organization remain agile and on track against key timelines. You will also partner closely with Finance, Sales Strategy, Technology, and Location Strategy to drive key initiatives, enable disciplined governance, and ensure leaders have clear visibility into progress, risks, and decisions needed.
Job Responsibilities
- Drive a portfolio of strategic initiatives from intake through execution, adoption, and impact measurement, ensuring clear scope, milestones, and stakeholder alignment.
- Partner closely with the Business Manager to drive PCO expansion with key stakeholders, keeping workstreams agile, aligned, and on track against critical timelines.
- Partner with Location Strategy (strategy owner) and key stakeholders to translate location strategy into actionable plans, business readiness, and coordinated execution.
- Monitor weekly field performance dashboards and leading indicators to pinpoint hot spots, drive field conversations, and solution targeted actions to improve outcomes.
- Own the structure and coordination of field leader business reviews for partnerships and sponsorships, partnering with Finance for data and insights; manage pre-reads, support facilitation, and drive actions and commitments to closure.
- Coordinate cross-functional inputs to Field Leadership onboarding (e.g., Sales Strategy, Technology, Finance, and other partners as needed), ensuring readiness, clear communications, and continuous improvement based on feedback.
- Coordinate cross-functional planning and delivery with Finance, Sales Strategy, and Technology, integrating dependencies, risks, and sequencing into a single plan of record.
- Identify opportunities to streamline processes and standardize templates to improve consistency, transparency, and execution discipline across PCO.
Proactively surface risks and issues, escalate appropriately, and drive timely resolution while maintaining momentum and stakeholder trust.
Required Qualifications, Capabilities, and Skills
- 4+ years’ experience in business management, strategy, consulting, or program/portfolio management in a complex, matrixed environment.
- Strong stakeholder management skills with the ability to influence, align, and drive decisions across senior partners.
- Proven ability to independently structure ambiguous problems, build actionable plans, and deliver outcomes across multiple workstreams.
- Strategic thinker who is equally comfortable diving into operational details as they are into driving execution
- Excellent written and verbal communication skills, with experience creating executive-level updates and facilitating forums.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint); comfort building concise dashboards and leadership-ready materials.
- Willingness and ability to travel 10-20% of the time
Preferred Qualifications, Capabilities and Skills
- Bachelor’s Degree in Business, Economics, Finance or related discipline (or equivalent experience)
- Experience supporting senior leadership in a fast-paced, high-growth environment.
- Demonstrated ability to build and manage cross-functional stakeholder relationships at scale.
- Familiarity with risk and controls expectations in a regulated environment.
- Experience and passion for supporting a field organization, with a strong service mindset and ability to translate needs into scalable solutions and measurable outcomes.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.Skills Required
- 4+ years experience in business management, strategy, consulting, or program/portfolio management in a complex, matrixed environment
- Strong stakeholder management skills with ability to influence and drive decisions across senior partners
- Proven ability to structure ambiguous problems, build actionable plans, and deliver outcomes across multiple workstreams
- Strategic thinker comfortable with operational details and driving execution
- Excellent written and verbal communication; experience creating executive-level updates and facilitating forums
- Proficiency in Microsoft Office (Word, Excel, PowerPoint); comfort building concise dashboards and leadership-ready materials
- Willingness and ability to travel 10-20% of the time
- Bachelor's Degree in Business, Economics, Finance or related discipline (or equivalent experience)
- Experience supporting senior leadership in a fast-paced, high-growth environment
- Demonstrated ability to build and manage cross-functional stakeholder relationships at scale
- Familiarity with risk and controls expectations in a regulated environment
- Experience supporting a field organization and translating needs into scalable solutions
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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