Vice President; Production Services Specialist

Posted Yesterday
Be an Early Applicant
Plano, TX, USA
In-Office
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services • Data Privacy
The Role
Ensure stability and support of global trading platforms: monitor production, lead outage triage and root-cause resolution, develop and automate backend services and tools using Java, Python, Unix scripting, and SpringBoot/Node, use Splunk/Dynatrace/ITRS Geneos for monitoring, apply ITIL/SDLC practices, and coordinate across onshore/offshore, business, vendor, and infrastructure partners.
Summary Generated by Built In

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsibilities

  • Ensure stability for critical Trading platforms and application support and development in a global, team-oriented environment.

  • Utilize experience with distributed application platforms, Windows, UNIX, LINUX, SQL.

  • Lead triage and solve production outage situations under tight deadlines, including root cause and problem resolution follow-ups.

  • Monitor tools, such as ITRS Geneos, Splunk, Dynatrace.

  • Use equities asset class and related trade processing flows.

  • Design and develop programs using skills, Python, Unix/scripting, and Java.

  • Utilize knowledge of ITIL & SDLC principles and execution.

  • Coordinate with offshore/onshore support, business, vendor, and infrastructure partners.

  • Remote work may be permitted within a commutable distance from the worksite.

Required Skills & Experience

  • Bachelor's degree or equivalent in Applied Computer Science, Computer Information Systems, Management Information Systems, Engineering (any), or related: and

  • 5 years of progressively responsible experience in the job offered or a related IT occupation.

  • Must include 5 years of experience in each of the following:

  • Designing, automating, and maintaining large scale, enterprise-wide web applications using Java, SpringBoot, and Node;

  • Utilizing customer UI and interaction techniques to build frictionless multiple factor user authentication, credential maintenance and authentication step up flows in digital channels;

  • Engineering and designing continuous integration, continuous deployment, build tools, version control, and test-driven development tools by utilizing Java and JavaScript;

  • Designing test driven automation frameworks using middleware technologies SOAPUI, REST, XML, and JSON;

  • Utilizing Java, Python, Perl and Unix Shell scripting to develop automation scripts, backend services, system utilities, batch processing jobs, and production support tools for enterprise applications; and,

  • Using enterprise monitoring tools including Splunk, Dynatrace, and ITRS Geneos for real-time application monitoring, performance analysis, alerting, incident diagnosis, and root cause analysis in large-scale production environments.

If interested apply online at www.bankofamerica.com/careers or email your resume to [email protected] and reference the job title of the role and requisition number.

Bank of America N.A.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Skills Required

  • Bachelor's degree or equivalent in Applied Computer Science, Computer Information Systems, Management Information Systems, Engineering, or related
  • 5 years of progressively responsible experience in the job offered or a related IT occupation
  • 5 years designing, automating, and maintaining large scale, enterprise-wide web applications using Java, SpringBoot, and Node
  • 5 years utilizing customer UI and interaction techniques to build multi-factor authentication, credential maintenance, and authentication step-up flows in digital channels
  • 5 years engineering and designing CI/CD, build tools, version control, and test-driven development tools using Java and JavaScript
  • 5 years designing test-driven automation frameworks using SOAPUI, REST, XML, and JSON
  • 5 years utilizing Java, Python, Perl, and Unix Shell scripting to develop automation scripts, backend services, system utilities, batch jobs, and production support tools
  • 5 years using enterprise monitoring tools including Splunk, Dynatrace, and ITRS Geneos for monitoring, performance analysis, alerting, incident diagnosis, and root cause analysis
  • Experience with distributed application platforms, Windows, UNIX, Linux, and SQL
  • Knowledge of ITIL and SDLC principles and execution
  • Ability to lead triage and resolve production outage situations under tight deadlines, including root cause and follow-up problem resolution
  • Experience with equities asset class and related trade processing flows

Bank of America Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.

  • Healthcare Strength Health coverage is described as comprehensive, with medical, dental, vision, virtual care via Teladoc, wellness programs, and specialized support for cancer and menopause. Wellness credits and an always‑on EAP with in‑person sessions add to the depth of care.
  • Parental & Family Support New parents can access up to 26 weeks of leave, including 16 weeks fully paid for eligible teammates, alongside back‑up child and adult care. Family‑building resources and reimbursements (e.g., fertility, adoption, surrogacy) and a dedicated Life Event Services team extend support across life stages.
  • Equity Value & Accessibility Broad‑based equity through the Sharing Success program, including $1B in stock to nearly all non‑executive employees in January 2026, is intended to foster an ownership mindset. Stock awards (including RSUs) are a recurring component that aligns employees’ interests with shareholders.

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The Company
HQ: Charlotte, NC
208,000 Employees
Year Founded: 1784

What We Do

We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

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