Vice President Product Manager - Affluent Account Opening Activation

Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. Seeking a tech-savvy Product Manager, customer-focused, expert in product development, design, and analytics, to drive enterpriseactivities.
As a Product Manager in Consumer & Community Banking - Customer Acquisitions Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the launch of products, gather crucial feedback, and improve top-tier client experiences. With a good commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Crafts the product roadmap for core features and components, driving features from discovery through launch.
• Manages key relationships, collaborating with engineering, architecture, and diverse product teams to understand needs and drive results.
• Communicates effectively, sharing strategy, roadmap, progress, and insights with partners and stakeholders.
• Serves as a knowledge center, connecting curiosity and knowledge about digital product experiences to teams for change.
• Solves technical and customer problems, defining issues and understanding technologies to drive plans for the future within the ecosystem.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Demonstrate ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• 5+ years of expertise in managing technical platforms and data-focused capabilities, and a good understanding of technologies like APIs, Microservices, Cassandra, Kafka, AWS, etc.
• Exhibits a customer-obsessed mindset, flexible of building and maintaining good relationships with engineers and technical partners and translating customer needs into clear product delivery or technical requirements.
• Acts as a good team player and leader, inspiring action and performance, and building credibility across the enterprise.
• Translates disparate insights and data sources into clear, measurable, scalable features and deliverables.
• Demonstrates ability to drive change through influence and collaboration across a matrix organization in a dynamic environment, with good partnership, consulting, and influence skills.
• Possesses excellent written and presentation skills.
• Has experience working in an Agile environment and with Agile project methodologies and tools, including JIRA, with the ability to navigate JIRA, create issues, and utilize advanced capabilities like dashboards and complex queries using JQL.
• Holds a minimum BA/BS degree or relevant experience.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Possesses experience working with globally located teams, showing a high degree of initiative and autonomy while functioning as part of a team, both in person and virtually.
• Holds experience in testing frameworks and new ideas across industries related to banking or financial services.
• Exhibits flexibility and adaptability, able to quickly change direction based on stakeholder or management input, while remaining organized and demonstrating good time management.
• Possesses knowledge of Consumer, Lending, and Investment Banking Business and products, considered a plus.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.