The Role
Leads ABM’s product engineering organization and digital product portfolio across B2B portals and B2C applications. Owns cloud architecture across Azure and AWS, platform engineering, engineering delivery, financial management, security, operational resilience, and talent development. Oversees scalable multi-tenant platforms, consumer applications, identity, payments, compliance, and modernization initiatives while translating commercial strategy into an executable technology roadmap.
Summary Generated by Built In
ABM is one of the largest providers of integrated facility, engineering and infrastructure solutions in North America, with annualized revenue of approximately $8.75 billion and more than 100,000 team members. The company delivers janitorial, engineering, parking and mobility, electrical and mechanical, energy and specialty services through five reportable segments: Business & Industry, Manufacturing & Distribution, Education, Aviation, and Technical Solutions.
ABM has reached the point where these digital products need to be run as products: with a coherent platform underneath them, a real engineering organization around them, and a single leader accountable for both.
The Vice President, Product Engineering owns the engineering organization, technology platform and delivery accountability for ABM’s digital product portfolio — both the B2B portals used by ABM’s enterprise clients and the direct-to-consumer (B2C) portals and applications used by the public. The role owns architecture across ABM’s dual public cloud footprint on Microsoft Azure and Amazon Web Services, the engineering practices that govern how software is built and released, and the leadership bench required to scale the organization.
Benefit information
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management
ResponsibilitiesProduct Engineering Leadership
- Own end-to-end engineering delivery for ABM's B2B client portals and B2C consumer-facing digital products, from architecture and development through production operations.
- Partner with product management, business leaders, and segment leadership to translate commercial strategy into a sequenced, costed, and executable engineering roadmap.
- Serve as the senior technology leader for product engineering, balancing speed, quality, scalability, security, and operational performance.
- Establish and report executive-level engineering metrics, including deployment frequency, lead time for change, change failure rate, time to restore service, and engineering cost efficiency.
- Act as the senior technical voice in enterprise client engagements, security reviews, solution design sessions, and strategic pursuits.
- Own the financial case for the technology roadmap, including build-versus-buy decisions, total cost of ownership, and platform investment priorities.
Architecture, Cloud & Platform Engineering
- Define and govern ABM's cloud strategy across Azure and AWS, including workload placement, platform standards, vendor concentration risk, and cloud operating models.
- Lead architecture for cloud-native applications utilizing containers, orchestration platforms, serverless technologies, API management, event-driven integration, managed data services, and infrastructure as code.
- Build and operate a platform engineering capability that enables self-service infrastructure, deployment pipelines, observability, and developer productivity within enterprise guardrails.
- Own cloud financial management, including commitment strategies, workload optimization, showback/chargeback models, and unit-economics transparency.
- Define and manage the hybrid architecture boundary between cloud platforms, on-premises environments, edge systems, and connected building technologies.
Enterprise Client Portal Platforms
- Own the client-facing portal platform supporting enterprise customers across all ABM business segments.
- Deliver scalable, configurable, multi-tenant platform capabilities that enable efficient onboarding and support long-term margin expansion.
- Provide enterprise-grade identity, access management, federation, delegated administration, and role-based security models for complex client environments.
- Partner with commercial and customer-facing teams to leverage platform capabilities in sales pursuits, renewals, and strategic account growth initiatives.
Consumer Digital Products
- Own engineering delivery for consumer-facing digital experiences, including mobility, parking, payments, subscriptions, loyalty programs, EV charging, and self-service account management capabilities.
- Lead engineering for high-volume, customer-facing web and mobile applications where performance, reliability, conversion, and user experience directly impact revenue and brand perception.
- Own consumer identity, consent, privacy, accessibility, analytics, and digital experience standards across all digital products.
- Lead payments engineering and PCI DSS compliance, including payment integrations, tokenization, reconciliation processes, and cardholder data protection.
- Establish operating models for consumer support, outage communications, escalation management, and service recovery processes.
Engineering Organization & Talent
- Build, lead, and develop a high-performing product engineering organization spanning platform engineering, application engineering, quality engineering, front-end engineering, and site reliability engineering.
- Define workforce and sourcing strategies across employees, contractors, nearshore/offshore partners, and specialized vendors while maintaining accountability for delivery outcomes.
- Recruit, retain, and develop top engineering talent and create career paths for technical leaders and senior individual contributors.
- Establish engineering standards, governance processes, and delivery practices that drive consistency, quality, maintainability, and long-term organizational effectiveness.
Security, Compliance & Operational Resilience
- Partner with cybersecurity, risk, and compliance leaders to embed secure software development, privacy, regulatory compliance, resilience, disaster recovery, and operational risk management throughout the engineering lifecycle.
- Maintain an accurate application and data portfolio, continuously modernizing or retiring systems that no longer provide strategic or economic value.
Required
- Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent combination of education and experience.
- 15+ years of software engineering experience, including at least 7 years leading engineering organizations at the director level or above with responsibility for developing other engineering leaders.
- Demonstrated ownership of both B2B enterprise portal platforms and B2C consumer-facing digital products at scale.
- Deep experience architecting, building, and operating cloud-native platforms across Azure and AWS, including API-first architectures, multi-tenant SaaS products, containers, event-driven systems, and infrastructure as code.
- Experience with enterprise and consumer identity platforms, including SSO, SAML, OIDC, and CIAM.
- Proven success modernizing legacy technology estates while delivering against active commercial and product roadmaps.
- Working knowledge of AI and data-driven capabilities within custom applications, including the practical application of analytics, machine learning, and intelligent automation.
- Experience managing large-scale engineering organizations, blended employee and offshore delivery models, and technology budgets exceeding $10 million annually.
- Strong executive presence with the ability to communicate technical, financial, and operational trade-offs to senior business leaders, customers, and executive stakeholders.
Preferred
- Experience within facility services, commercial real estate, parking and mobility, aviation, logistics, field services, or another distributed, asset-intensive operating environment.
- Experience with IoT, telemetry, building management systems, operational technology, or field-service data platforms at scale.
- Experience applying AI capabilities within production products, including forecasting, recommendations, document intelligence, conversational interfaces, and workflow automation.
- Experience integrating and rationalizing technology platforms following mergers, acquisitions, or large-scale business transformations.
ABM is an Equal Opportunity Employer.
ABM is committed to diversity and inclusion and encourages individuals from all backgrounds to apply.
About Us ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com
Skills Required
- Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent education and experience
- 15+ years of software engineering experience
- At least 7 years leading engineering organizations at director level or above, including developing engineering leaders
- Experience owning B2B enterprise portal platforms and B2C consumer-facing digital products at scale
- Experience architecting, building, and operating cloud-native platforms across Azure and AWS
- Experience with API-first architectures, multi-tenant SaaS products, containers, event-driven systems, and infrastructure as code
- Experience with enterprise and consumer identity platforms, including SSO, SAML, OIDC, and CIAM
- Proven success modernizing legacy technology estates while delivering active commercial and product roadmaps
- Working knowledge of AI, analytics, machine learning, and intelligent automation in custom applications
- Experience managing large-scale engineering organizations and blended employee and offshore delivery models
- Experience managing technology budgets exceeding $10 million annually
- Strong executive presence and ability to communicate technical, financial, and operational trade-offs
- Experience in facility services, commercial real estate, parking and mobility, aviation, logistics, field services, or another distributed asset-intensive environment
- Experience with IoT, telemetry, building management systems, operational technology, or field-service data platforms at scale
- Experience applying AI capabilities in production products, including forecasting, recommendations, document intelligence, conversational interfaces, or workflow automation
- Experience integrating and rationalizing technology platforms after mergers, acquisitions, or large-scale transformations
ABM Industries Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABM Industries and has not been reviewed or approved by ABM Industries.
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Healthcare Strength — Health coverage includes medical, dental, and vision, with some options described as strong (including no‑deductible choices) and added features to support condition management alongside expanded wellness benefits. Programs such as an Employee Assistance Program and FSA/HSA options further support physical and mental wellbeing.
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Retirement Support — A 401(k) savings plan with company match and immediate vesting supports long‑term savings. Complementary protections like life, AD&D, and disability insurance bolster financial security.
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Wellbeing & Lifestyle Benefits — Perks such as paid holidays, vacation and sick/bereavement time, commuter benefits, and discount programs are part of the offering. An emergency relief fund for financial hardship provides additional practical support for eligible employees.
ABM Industries Insights
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The Company
What We Do
Commercial Cleaning Service That Shines There’s more to janitorial services than a mop hitting the floor. Environmental concerns and new technologies have taken commercial cleaning service to a new level. ABM Janitorial Services combines today’s technology with more than 100 years of innovative experience. That means we can offer you a full range of solutions based on your individual needs – at one site or for multiple locations nationwide. Our uniformed, trained workers use our private label cleaning products and the best equipment for doing the job right. Quality work is reinforced through inspections, detailed record keeping, and exception reporting. Choose ABM for your janitorial services today.
