The Security & Resiliency Initiative (SRI) is a firmwide priority and a $1.5 trillion, 10-year effort to facilitate, finance, and invest in industries critical to national economic security and resiliency, including advanced manufacturing and supply chains, defense and aerospace, energy independence and resilience, frontier and strategic technologies (such as AI, cybersecurity and quantum computing), and pharma and healthtech. SRI sits at the heart of a firmwide strategy that advances security, resiliency, energy, and sustainability together—work advanced in partnership with the firmwide Center for Energy and the Environment (CE&E). This role leads firmwide internal communications for SRI and is part of the Commercial & Investment Bank (CIB) Communications team.
Role Overview:As a Vice President leading internal communications for SRI, you will play a pivotal role in shaping and executing an employee communications approach that helps colleagues across the firm understand SRI’s objectives, progress, and impact—and how this work strengthens what we deliver for clients. Reporting to the Head of Communications for SRI and CE&E, with accountability to the Global Head of Internal Communications for the Commercial & Investment Bank (CIB), you will serve as a connective force across the firm’s internal communications community, linking communicators across corporate and business functions to ensure seamless collaboration and a consistent voice.
Job Responsibilities:-
Lead development and execution of the internal communications strategy for SRI, aligned with firmwide priorities and delivered with a consistent voice across channels.
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Serve as a trusted advisor to SRI leadership, providing counsel on messaging, narrative development, executive positioning, and employee engagement opportunities.
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Draft, edit and oversee high-quality internal content including, but not limited to: leadership messages, organization announcements, FAQs and explainers, newsletters, intranet stories, scripts, and event materials.
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Build an ongoing employee storytelling engine by sourcing, writing, and publishing stories that highlight progress, business achievements, and the people behind the work.
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Own end-to-end content workflow: develop first drafts, edit, secure approvals, and publish across appropriate channels (e.g., Microsoft Teams, intranet, video, digital signage, and live events).
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Plan and execute employee engagement moments with senior executives, including town halls, all-hands calls, site visits, roundtables, panels and fireside chats; provide logistics support and the associated decks, talking points and briefing materials.
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Support intranet content management, including content strategy, governance, and the look, feel and navigation experience.
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Partner with Marketing and external communications colleagues as needed to ensure internal storytelling aligns with external narratives where appropriate.
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Establish measurement that tracks awareness, comprehension and engagement (e.g., open rates, event feedback and content performance), and use insights to sharpen strategy over time.
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Develop strong relationships with communicators across the firm and among our broader communications team to align plans, share story opportunities, and enable seamless collaboration.
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A bachelor’s degree and 8+ years of relevant experience in corporate or internal communications, with experience operating at scale in a complex, highly matrixed organization.
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Proven ability to develop and execute internal communications plans for complex, high-profile initiatives, with strong enterprise storytelling skills and sound judgment.
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Exceptional writing and editing skills with the ability to distill complex topics into clear, compelling narratives across formats (talking points, FAQs, explainers, leadership emails, scripts and decks).
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Experience managing content development workflows and approvals with strong attention to detail and a commitment to accuracy in a regulated environment.
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Strong project management skills and ability to thrive in a fast-paced, dynamic environment while managing multiple high-priority initiatives.
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Ability to communicate effectively with and influence senior leaders and partners across the firm, including peers in the lines of business, Corporate Responsibility and the Chief Administrative Office.
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Analytical and strategic approach to problem solving, including comfort using metrics and insights to improve communications effectiveness.
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Unwavering commitment and diligence in managing risk and protecting and enhancing the reputation of the firm.
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with AI-assisted communications workflows, with appropriate controls.
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Familiarity with one or more SRI focus areas (advanced manufacturing and supply chains, defense and aerospace, energy independence and resilience, frontier and strategic technologies, pharma and healthtech).
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Comfort working in a matrixed organization and influencing across multiple verticals and communications partners.
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Internally motivated, collaborative, proactive and adaptable communicator with a passion for storytelling and continuous improvement.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Bachelor's degree
- 8+ years of relevant experience in corporate or internal communications
- Experience operating at scale in a complex, highly matrixed organization
- Ability to develop and execute internal communications plans for complex, high-profile initiatives
- Strong enterprise storytelling skills and sound judgment
- Exceptional writing and editing skills across talking points, FAQs, explainers, leadership emails, scripts, and decks
- Experience managing content development workflows and approvals in a regulated environment
- Strong project management skills
- Ability to communicate effectively with and influence senior leaders and cross-functional partners
- Analytical and strategic problem-solving approach, including comfort using metrics and insights
- Commitment to managing risk and protecting and enhancing the firm's reputation
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
- Familiarity with AI-assisted communications workflows with appropriate controls
- Familiarity with one or more Security & Resiliency Initiative focus areas
- Comfort working in a matrixed organization and influencing across multiple verticals and communications partners
- Collaborative, proactive, adaptable communication style and passion for storytelling and continuous improvement
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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