What you can expect to be doing:
Client Business/Relationship Management
Demonstrates extensive knowledge of Ipsos Innovation & Market Strategy focused products and services (concept testing, forecasting, A&U, segmentation, shopper, insights, brand stretch & positioning), including competitive marketplace offerings, in order to identify and propose potential opportunities with existing and new clients.
Manages and fosters positive ongoing relationship with key contacts (decision making personnel) at client portfolio.
Demonstrates in depth understanding of client’s product, service and strategy and their competitive market in order to build and grow Ipsos credibility and business with client.
Anticipates future needs of clients based upon their issues in order to proactively influence Ipsos Marketing product development and delivery improvements.
Team Management and Development
Directs client service teams (including direct involvement and support) to ensure flawless execution of all market research projects from design to delivery.
Proactively works with cross-functional department managers and client partners to continuously improve process and ensure their understanding and expectations of current and future client needs.
Develops, manages and mentors staff to build client understanding across all disciplines to work process vs. just project orientation, strategic insight and presentation skills.
Analysis and Deliverables
Works with Account Managers to review all proposals, questionnaire execution and presentations to ensure that they are delivering key thinking on business issues.
Presents compelling insights to client in a way that evokes confidence and expertise and translates complicated insights in an actionable way that will be relevant to a broad client audience (including research and marketing/brand).
Revenue and Profit Management
Contributes to and actively manages assigned revenue and profit margin.
This might be the job for you if you have:
Demonstrates a strong understanding of consumer technology and financial service trends and research methodologies that best suit these sectors.
Understands specific client’s needs in the context of the broader business issue(s) and is able to design research to address those objectives. We don’t fit clients needs into a methodology, we craft our methodology around client needs.
Can quickly learn, pitch and execute Ipsos capabilities related to concept testing, forecasting, segmentation, A&U, shopper insights, brand positioning and general research execution.
Identifies more effective ways of doing things and works with all levels of the organization to implement efficient procedures with a focus on improving profit margins.
Thinks beyond the numbers to deliver insightful and actionable findings and recommendations that concisely and directly address client issues; pulling in broader marketplace trends/tactics and background knowledge where appropriate.
Develops account plan for a specific area of business (specific clients or specific portions of large accounts) and leads the team in implementation of plan; identifies potential shortfalls and/or new opportunities and is flexible/nimble in creating and revising plan to ensure objectives are met.
Handle a dynamic and changing workload, effectively prioritizing inbound requests, delegating effectively to project teams and proactively thinking through ways in which our approach can be most efficient in helping our clients needs.
An active participant in helping project teams deliver high quality insights to clients by contributing to steps in the research process including: questionnaire design, data analysis and overall reporting.
If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!
In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $135,000 to $150,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.
What’s in it for you:
At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.
To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit:
Why Work at Ipsos | US
Commitment to Diversity
Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.
We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.
Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.
#LI-TL
#LI-Hybrid
The Innovation Service Line guides clients throughout the innovation journey as they develop and launch new or improved products and services spanning a range of verticals. We help our clients develop the initial idea for a product/service, ensure the fully-articulated description of the product/service resonates with consumers, confirm that prototypes of the product/service properly deliver on consumer expectations, and finetune the full mix prior to launch. This is accomplished using best-in-class services, including idea screening, concept testing, product testing, price and line optimization, package testing and volumetric forecasting.
Skills Required
- Extensive knowledge of Ipsos Innovation & Market Strategy products and services (concept testing, forecasting, A&U, segmentation, shopper insights, brand positioning).
- Proven experience managing and fostering relationships with key client decision-makers.
- Experience directing client service teams and ensuring flawless execution of research projects from design to delivery.
- Ability to design bespoke research methodologies and craft questionnaires to meet client business objectives.
- Strong data analysis and reporting skills to translate findings into actionable recommendations.
- Demonstrated ability to present compelling insights to diverse client audiences.
- Track record managing assigned revenue and profit margin for accounts.
- Experience mentoring, developing staff, and working cross-functionally to improve processes.
- Deep understanding of consumer technology and financial services trends and appropriate research methodologies for these sectors.
- Ability to develop account plans, identify opportunities, prioritize workload, and improve operational efficiency.
Ipsos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ipsos and has not been reviewed or approved by Ipsos.
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Leave & Time Off Breadth — Time-off policies include generous vacation allowances, paid sick time, volunteer days, Summer Fridays, and an extra birthday day in some regions. Allowances in some markets increase with tenure and include options to buy or sell holiday time.
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Healthcare Strength — Health coverage spans multiple medical plans, dental and vision care, an Employee Assistance Program, and employer-funded income protection and life assurance in certain regions. Private medical coverage is offered for some levels, alongside mental health support resources.
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Parental & Family Support — Paid parental leave is available across regions, with multi-month options and equal maternity and paternity leave in the UK. Flexible working approaches and family-friendly policies are emphasized.
Ipsos Insights
What We Do
In our world of rapid change, the need for reliable information to make confident decisions has never been greater. At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. This is why our passionately curious experts not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People. To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed and substance to everything we do. So that our clients can act faster, smarter and bolder. Ultimately, success comes down to a simple truth: YOU ACT BETTER WHEN YOU ARE SURE First listed on the Paris Stock Exchange: July 1, 1999 Total revenues in 2019: 2,003.3 million euros
