As a Fund Servicing Manager III within JPMorganChase, you will be a key player in fund servicing operations, leveraging your deep knowledge of fund accounting and administration to deliver exceptional service. You will manage a diverse team, interpret customer needs, and identify trends to generate innovative solutions, making impactful decisions on operations and financial management. Partnering with technology, operations, and product teams, you will oversee service delivery to clients, focusing on oversight, reporting, and issue resolution. You will communicate status updates and provide KPIs to senior management to ensure escalation and prioritization of client issues. Additionally, you will build and maintain a network of partners within the fund services organization to promote client focus and drive service quality, while engaging in strategic planning, stakeholder management, and conflict resolution.
Job responsibilities
- Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring all controls are adhered to for each fund accounting process.
- Lead the resolution of complex issues where accounting or securities transactions breach the validation tolerances of our systems, leveraging your advanced knowledge in fund servicing.
- Drive continuous improvement initiatives to enhance the efficiency, scale, and resilience of our operating platform, applying your advanced proficiency in process automation.
- Establish and maintain productive relationships with stakeholders, cross-functional teams, and clients, using advanced emotional intelligence and proficient stakeholder management skills to drive mutually beneficial outcomes.
- Implement strategic plans and administer projects, programs, or systems to achieve short- to midterm objectives, leveraging proficiency in process automation and continuous improvement techniques.
- Coach and mentor team members, fostering a culture of learning and growth, and leveraging your advanced listening and questioning skills to guide their professional development.
- Demonstrated expertise in fund accounting and administration, with at least 7 years of experience focusing on maintaining accurate securities records, evidenced by successful management of related tasks and responsibilities.
- Proven ability to manage a diverse team, with a track record of fostering a positive work environment and driving team performance.
- Advanced proficiency in process automation, with a history of implementing automation initiatives to enhance operational efficiency.
- Strong experience in strategic planning and stakeholder management, with the ability to establish productive working relationships and drive mutually beneficial outcomes.
- Exceptional leadership and staff development skills with prior team management experience.
- Proficient in presentation skills to effectively communicate fund performance and insights to stakeholders.
- Capable of applying influence to drive strategic initiatives and foster collaboration across teams.
- Skilled in managing change initiatives to adapt to evolving market conditions and technological advancements.
- Competent in leveraging data and technology literacy to analyze fund data and implement technology-driven solutions.
- Knowledgeable in market products to ensure fund services align with industry standards and client needs.
- Experienced in overseeing project management activities to ensure timely and successful delivery of fund servicing projects.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- At least 7 years of experience in fund accounting and administration focusing on maintaining accurate securities records
- Proven ability to manage a diverse team and drive team performance
- Advanced proficiency in process automation with a history of implementing automation initiatives
- Strong experience in strategic planning and stakeholder management
- Exceptional leadership and staff development skills with prior team management experience
- Proficient presentation skills to communicate fund performance and insights
- Ability to apply influence to drive strategic initiatives and cross-team collaboration
- Experience managing change initiatives and adapting to evolving market and technology
- Data and technology literacy to analyze fund data and implement technology-driven solutions
- Knowledge of market products to align fund services with industry standards and client needs
- Experience overseeing project management activities for fund servicing projects
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
.jpg)
