The Digital Exp Sr Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:
- Drive the development and execution of an efficient and holistic process to keep the team apprised of the latest innovations and accelerating trends
- Lead the creation and implementation of a Solution Provider assessment and management strategy to enable rapid vetting of proposed solutions and potential startup collaborations
- Enable ideation opportunities by connecting internal partners from different lines of business and leading collaboration efforts to champion an open innovation strategy
- Partner closely with consumer teams to ensure a cohesive and aligned approach to the perpetual pipeline of innovative ideas and solution providers
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 6-10 years of experience
- Experience in strategy/innovation consulting or marketing analytics role
- Exceptional communication, interpersonal, and influencing skills
- Demonstrated ability to absorb new information quickly
- Must be a passionate advocate for the customer and an ambassador for change, willing to speak up and challenge the status quo in order to build a truly customer-centric organization and culture
- Demonstrated track record of partnership and collaboration among cross-functional teams
- Ambition to drive toward continuous innovation and improvements
- Ability to quickly adapt and maintain a flexible approach and resiliency in an agile environment
Education:
- Bachelor’s/University degree, Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
------------------------------------------------------
Job Family Group:
Product Management and Development------------------------------------------------------
Job Family:
Digital Product Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Skills Required
- 6-10 years of experience
- Experience in strategy/innovation consulting or marketing analytics
- Exceptional communication, interpersonal, and influencing skills
- Demonstrated ability to absorb new information quickly
- Passionate advocate for the customer and ambassador for change
- Demonstrated track record of partnership and collaboration among cross-functional teams
- Ambition to drive continuous innovation and improvements
- Ability to quickly adapt and maintain flexibility and resiliency in an agile environment
- Bachelor's/University degree
- Master's degree
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
-
Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
-
Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
-
Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
