Vice President, Data Client Services

About this role

BlackRock’s Aladdin Data organization is responsible for maintaining and delivering the critical data that underpins BlackRock’s investment decision-making and powers our proprietary Aladdin® end-to-end investment platform. Aladdin Data partners closely with key stakeholders including Portfolio Management, Global Capital Markets, Relationship Management, Portfolio Compliance, Risk Analytics, Regulatory Reporting, and other groups to ensure business data needs are met with the highest standards of accuracy, timeliness, and efficiency.

We are seeking a high performing Vice President to join the Data Client Services team in Singapore. DCS is a centralized, client facing organization responsible for supporting Aladdin users globally across fixed income, equity, and alternatives products. The team combines deep expertise with strong investment process knowledge to deliver premium client service to our rapidly growing global client base.

• Champion a premium client servicing model, ensuring consistently high-quality support for Aladdin clients through Green Package data analysis.
• Develop a good understanding of the investment management lifecycle and how clients demonstrate Aladdin data and analytics in their daily workflows.
• Proactively manage client expectations, resolve complex queries, and act as a trusted point of escalation.
• Lead and develop the Singapore-based Data Client Services group, encouraging a high performance, inclusive, and client centric culture.
• Coach, mentor, and retain top talent while building future leaders within the organization.
• Set clear goals, accountability frameworks, and performance standards aligned with business priorities.
• Collaborate closely with internal partners across Aladdin Data, Product, Engineering, Portfolio Management, Risk, and Operations.
• Navigate a complex global organization to ensure timely and effective resolution of client requests.
• Build strong, trusted relationships with senior stakeholders and act as a regional representative for DCS.

• Drive and contribute to central initiatives, including data, technology, and process transformation projects.
• Partner with teams across multiple functions to identify inefficiencies, scale operations, and improve client outcomes through automation and innovation.
• Provide thought leadership on improving service models, workflows, and operating practices.

• Apply technical expertise to streamline nonstandard processes and enable scalable, repeatable solutions.
• Continuously evaluate systems, processes, and controls to identify opportunities for improvement and risk reduction.

• Support client and user requests related to Green Package analytics, including fixing and explaining investment related data, models, and workflows (e.g., VaR, Tracking Error, risk models).
• Engage with end users across all levels, from Portfolio and Risk Managers to Operations and Analytics teams.
• Build strong working relationships with portfolio managers, risk managers, financial engineers, and analytics teams.
• Communicate Aladdin and Green Package capabilities clearly and effectively to internal and external clients.
• Participate in project work, partnering with Aladdin Data teams to deliver innovative solutions to complex client demands.

• Bachelor’s degree in finance, Engineering, Technology, or a related field (advanced degree preferred).
• 7+ years of relevant experience, ideally within investment management, financial technology, risk analytics, or a client facing data role.
• Solid understanding of Fixed Income, Equities, and Derivatives, with familiarity in risk analytics such as Duration, Spreads, Beta, and VaR.
• Demonstrated ability to think critically, solve complex problems, and lead change.
• Demonstrable experience evaluating systems and processes, identifying inefficiencies, and implementing improvements.
• Technical proficiency with SQL, UNIX, and/or programming languages such as Python.
• Excellent written and verbal communication skills, with the ability to engage confidently with senior collaborators.
• Detail oriented, proactive, and comfortable operating in a fast paced, global environment.
• Strong client focus, collaborative attitude, and a positive, team oriented approach.
• A genuine curiosity for markets and technology — a true student of both.

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.