Vice President, Client Experience

Reposted 24 Days Ago
Be an Early Applicant
Chicago, IL
In-Office
119K-155K Annually
Senior level
Professional Services
The Role
The Vice President of Client Experience will lead corporate reputation campaigns, manage client relationships, and provide strategic counsel while overseeing a team.
Summary Generated by Built In

We Are Seeking:

The Weber Shandwick Chicago office is currently seeking a Vice President to support several clients in our growing Corporate/Enterprise Practice. The ideal candidate will have experience in brand and reputation building communications, managing executive visibility, media strategy and team leadership. The candidate will have the opportunity to drive a broad range of corporate reputation campaigns across a variety of clients, while leading a team of practitioners and collaborating with Weber Shandwick’s network to develop strategic and creative client work.

What You Will Be Doing:

  • Develop and grow positive relationships with clients, maintaining the company's reputation in terms of delivery and quality
  • Provide strategic counsel to clients where possible, being able to assess problems and define logical and effective solutions for clients
  • Lead the delivery of high-profile accounts across multiple markets
  • Execute client programs to support media relations, corporate event and executive visibility programs
  • Work successfully with partner agencies as part of a client integrated agency team, both internally at WS and externally
  • Work effectively with finance colleagues to deliver accurate quotations for all client projects or new business work
  • Write well-structured, persuasive content and help train other team colleagues to do the same
  • Contribute innovative ideas for the client and new business work, inspiring ideation amongst team members

 Qualifications:

  • 8-10 years public relations experience, corporate PR background desired
  • Past experience working in an agency or in-house role coordinating with agency partners
  • Experience working on Corporate reputation campaigns across industries
  • You are both a creative and a strategic thinker, and a natural team leader
  • Needs to have a track record in client service to senior level clients
  • Strategic media relations knowledge
  • Experience working with C-suite executives on executive visibility programs
  • BA or BS in Communications or related degree

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

Illinois Salary range: $119,000 - $155,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at [email protected]. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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The Company
New York, NY
205 Employees
Year Founded: 2006

What We Do

IPG DXTRA companies bring together unique combinations of in-demand skills and expertise for clients, including experiential, public relations, sponsorships, innovation, brand, influencer, digital, social and analytics in categories as diverse as sports, healthcare, entertainment, CPG, luxury, tech and financial services. brand collective for organizations looking for different ways to succeed in complex environments where growth depends on uniquely configured solutions inspired by truly diverse teams.

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