Lead meaningful change by building AI-enabled and automation capabilities that improve how operational work gets done. You will shape strategy, governance, and delivery to help teams work more efficiently and consistently. You will partner across functions to translate business needs into scalable solutions. You will use data and metrics to show measurable outcomes. Join a team where your expertise can help modernize processes and strengthen execution
As a Vice President, AI and Operations Automation Lead in Tax operations, you will define and lead the automation vision, operating model, governance, and multi-quarter roadmap aligned to business goals. You will manage end-to-end automation delivery, from discovery through deployment and continuous improvement, while maintaining well-controlled execution. You will partner with stakeholders and technology teams to build durable capabilities, coach talent, and demonstrate measurable operational benefits
Job responsibilities- Define the AI and intelligent automation vision, target operating model, governance standards, and multi-quarter roadmap aligned to business goals
- Lead end-to-end automation engagements including requirements gathering, solution design, build, testing, deployment, and continuous improvement while adhering to control and governance requirements
- Partner with stakeholders to define the operational automation strategy and collaborate with technology teams to establish infrastructure needed to support the capability
- Design and manage automation solutions that increase capacity, reduce operational risk, and streamline processes
- Track and communicate outcomes by defining, managing, and reporting objectives, performance indicators, and benefit metrics with stakeholders
- 7 years of experience delivering intelligent automation and business analysis outcomes
- Bachelor’s degree
- Experience gathering and analyzing complex data to develop accurate conclusions and communicate implications, including risk considerations
- Experience applying structured problem-solving methods to assess operating models, anticipate issues, and use technology appropriately to mitigate risk
- Advanced knowledge of one or more automation platforms and relevant programming or scripting languages used to build automation solutions
- Experience coaching and directing less-experienced team members on automation tools and delivery practices
- Experience developing and delivering training or enablement materials for workflow automation tools and practices
- Experience creating dashboards and performance reporting to support strategic planning and operational monitoring
- Proficiency using automation and analytics tools such as Alteryx, UiPath, and similar platforms, and proficiency programming in SQL and Python
- Master’s degree
- Experience leading delivery across solution design, development, testing, deployment, and post-production support for automation solutions
- Alteryx certification
- Experience working with AI models or AI-enabled solutions in an operational setting
- Experience leading teams through the adoption of AI-enabled analytics, workflow automation, or intelligent process tools to improve operational efficiency and accuracy, reduce manual effort, and support consistent, well-controlled execution through coaching, change adoption, and continuous improvement
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Seven years of experience delivering intelligent automation and business analysis outcomes
- Bachelor's degree
- Experience gathering and analyzing complex data, developing accurate conclusions, and communicating implications and risks
- Experience applying structured problem-solving methods to assess operating models and mitigate risk through technology
- Advanced knowledge of one or more automation platforms and relevant programming or scripting languages
- Experience coaching and directing less-experienced team members on automation tools and delivery practices
- Experience developing and delivering training or enablement materials for workflow automation tools and practices
- Experience creating dashboards and performance reporting for strategic planning and operational monitoring
- Proficiency with Alteryx, UiPath, similar automation and analytics tools, SQL, and Python
- Master's degree
- Experience leading solution design, development, testing, deployment, and post-production support for automation solutions
- Alteryx certification
- Experience working with AI models or AI-enabled solutions in an operational setting
- Experience leading adoption of AI-enabled analytics, workflow automation, or intelligent process tools
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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