Veterinary Assistant

Posted Yesterday
Be an Early Applicant
Latham, NY, USA
In-Office
17-20 Hourly
Entry level
Pet • Professional Services
The Role
Provides compassionate care to hospitalized animals under veterinary supervision, monitors patient comfort and condition, assists with treatments, maintains clean facilities, and supports client service and reception functions. Builds rapport with pet owners, communicates wait times, handles telephone requests, identifies patients accurately, and contributes to a positive hospital environment. Flexibility, teamwork, communication, and willingness to learn are essential.
Summary Generated by Built In

Seeking a Veterinary Assistant!


Location: 223 Maxwell Rd, Latham, NY 12110

Compensation: The salary range for this position is $17 - $20 / hour based on experience


VCA Shaker Animal Hospital has opportunities available for Veterinary Assistants to join our team in Latham, NY. VCA Shaker Animal is the perfect environment to explore and expand your veterinary skills and support the medical team. The successful candidate will share our commitment to delivering the highest quality patient care with exceptional client service.


Why join the VCA Shaker team?

We are passionate about supporting Veterinary Assistants and are committed to your personal career development. VCA is a community of dedicated professionals that will encourage you to explore everything a career veterinary medicine has to offer. We create and support an inclusive work environment where you can focus on your growth, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team!

  • Access to the people and financial resources of a large veterinary community
  • Leadership opportunities
  • Career development programs
  • Opportunities to give back through strong Shelter partnerships and VCA Charities
  • Tuition support and sponsorships
  • Free wellness subscriptions (Head Space)
  • Referral bonuses
  • Competitive wage
  • Medical, dental & vision insurance
  • Life, long and short term disability insurance
  • Paid parental leave
  • Paid vacation and sick time
  • 401(k)

Why We Want You

As a member of the VCA team, you will help create and maintain a positive, low-stress atmosphere for our clients and patients. Your mission will be to win the confidence of every pet parent—by delivering an outstanding client experience—so we can provide exceptional care to every patient. 

Whether you are a seasoned Veterinary Assistant or a Technician in training, we want you to use the knowledge that you’ve invested your time and talent in. The skills that will be utilized include, but are not limited to:


Duties:

  • Ensure that clients and pets feel welcome and comfortable.
  • Service as “Ambassadors” of creating and maintaining goodwill for the hospital.
  • Build rapport with clients and pets. If there is a delay, keep clients informed of expected wait times. 
  • Must support reception staff by providing telephone support to ensure that clients’ calls and requests are being processed in a timely manner.
  • Housekeeping and Maintenance of Hospital

Care:

  • Compassionate nursing care is the top priority for all patients.
  • Make certain all patients are kept clean and as comfortable as possible.
  • Assist in treating hospitalized animals under veterinary supervision.
  • Continuously monitor all patients admitted to the hospital.
  • Ensure all patients are clearly identified including entry on hospital day sheet, cage card, and ID collar
  • Flexibility in working hours is required to ensure that the job is done properly.

Knowledge, Skills and Abilities:

  • Previous experience or training/education working in a veterinary facility preferred.
  • Must be friendly, outgoing, “people oriented.”
  • Excellent communications skills.
  • Must be capable of being cross-trained for front office receptionist duties that will be expected in the job.
  • Telephone and computer skills are necessary.
  • Must be a team player willing to learn new techniques and treatments and to accept change.

Apply for this wonderful opportunity today!


If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.

Skills Required

  • Previous experience or training/education working in a veterinary facility
  • Friendly, outgoing, people-oriented demeanor
  • Excellent communication skills
  • Ability to cross-train for front office receptionist duties
  • Telephone and computer skills
  • Team-oriented attitude and willingness to learn new techniques, treatments, and procedures
  • Flexibility in working hours
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The Company
HQ: Los Angeles, CA
35,000 Employees
Year Founded: 1986

What We Do

A leader in veterinary care, VCA Animal Hospitals is a family of hometown animal hospitals dedicated to positively impacting pets, people, and communities. They provide world-class medicine and hometown care to more than four million pets each year, offering a range of services from primary and urgent care to specialty and emergency medicine. VCA is part of the Mars Veterinary Health family of brands.

VCA Animal Hospitals Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: None
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