Verification Specialist

Posted 4 Days Ago
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Jacksonville, FL, USA
In-Office
Entry level
Healthtech
The Role
Verify patient insurance eligibility and benefits, identify authorization/referral needs, communicate with carriers, document verification in systems, collaborate with clinics to resolve insurance questions, and support scheduling and registration while maintaining compliance and excellent customer service.
Summary Generated by Built In

Verification Specialist | Full-Time | Corporate | Remote

Join H2 Health as a Verification Specialist and play a vital role in supporting our mission of delivering exceptional patient care. As part of our corporate team, you'll work remotely while collaborating with clinics and colleagues to help ensure accurate and timely insurance verification, creating a seamless experience for both patients and providers.

In this full-time, Monday through Friday position, you'll use your attention to detail and organizational skills to verify insurance benefits, support administrative workflows, and contribute to the efficient operation of our growing healthcare organization. If you thrive in a collaborative environment and enjoy making a meaningful impact behind the scenes, we'd love to hear from you.

Your Role

  • Verify patient insurance eligibility and benefits accurately and efficiently.
  • Review coverage details and identify authorization or referral requirements.
  • Communicate with insurance carriers to obtain and confirm benefit information.
  • Document verification details within designated systems.
  • Collaborate with clinic teams and other departments to resolve insurance-related questions.
  • Maintain compliance with company policies and payer guidelines.
  • Support timely scheduling and registration processes through accurate benefit verification.
  • Deliver excellent customer service while handling sensitive patient information.

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Workplace Experience & Perks

  • Fully remote work opportunity supporting a collaborative corporate team.
  • Monday through Friday schedule that promotes work-life balance.
  • Professional growth and career advancement opportunities.
  • Leadership development opportunities.
  • Strong administrative support and collaborative culture.
  • Employee recognition programs.
  • A people-first organization dedicated to supporting both employees and the patients we serve.

If you're ready to build your career with a growing organization that values teamwork, excellence, and making a difference every day, we encourage you to apply and become part of the H2 Health team.


Requirements
  • High school diploma or equivalent required; additional education in healthcare administration or a related field is preferred.
  • Previous experience with insurance verification, medical office operations, or healthcare administration preferred.
  • Knowledge of commercial insurance, Medicare, Medicaid, and payer benefit structures is a plus.
  • Strong attention to detail and organizational skills.
  • Excellent verbal and written communication skills.
  • Proficiency with computer systems and Microsoft Office applications.
  • Ability to work independently in a remote environment while collaborating effectively with a team.

Benefits
  • Competitive compensation
  • Medical, dental, and vision insurance.
  • Paid time off and paid holidays.
  • 401(k) with company match.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
  • Employee Assistance Program (EAP).
  • Company-paid life insurance.
  • Additional voluntary benefit offerings.

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.

Skills Required

  • High school diploma or equivalent
  • Additional education in healthcare administration or related field
  • Previous experience with insurance verification, medical office operations, or healthcare administration
  • Knowledge of commercial insurance, Medicare, Medicaid, and payer benefit structures
  • Strong attention to detail and organizational skills
  • Excellent verbal and written communication skills
  • Proficiency with computer systems and Microsoft Office applications
  • Ability to work independently in a remote environment while collaborating effectively with a team
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The Company
HQ: Jacksonville, FL
164 Employees
Year Founded: 2020

What We Do

We are the experts in outpatient therapy. With convenient locations in 9 states, we dare to make a difference in the lives we encounter! #H2Health

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