Job Summary:
Job Functions:
* Sell and collect admission tickets and passes at events.
* Deliver exemplary customer service to maintain customer loyalty. Answer inquiries to resolve our customer concerns through analysis to determine the most effective resolution.
* Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
* Solicit sales of new or additional services or products
* Guide guests to exits or provide other instructions or assistance in case of emergency.
* May assist in verifying staff credentials to generally restricted areas.
*Assist patrons by giving directions places inside or outside the venue.
* Refuse admittance to undesirable persons or persons without tickets or passes.
This position starts at $16.00 per hour.
Qualifications:
* High School Diploma or equivalent.
*Previous cash handling experience.
* Attention to detail, quality and accuracy.
* Strong relationship building and communication skills.
* Ability to work independently.
* Excellent verbal and written communication skills.
* At least 2 years in Guest Service and communications is a plus.
* Creative thinker and problem solver.
* Acute sense of judgment, tact and diplomacy.
* A strong-sense of teamwork and ability to execute programs.
* Position requires constant standing and occasional sitting.
You must be over 18 years of age to hold this position.
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What We Do
Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across 5 major divisions, Ticketmaster, House of Blues, Concerts, Media & Sponsorship, and Artist Nation, we offer exciting opportunities across every discipline.
