Vendor Management Senior Manager

Responsibilities:

• Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Leads the management of vendor relationships of high scope and complexity. Maintains active positive relationships with designated points of contact with key vendors at all levels to escalate, discuss and resolve issues relative to the supply of goods and services.
• Establishes and maintains vendor relationships, negotiates favorable pricing, and reports on vendor performance.
•  Oversees the comparative evaluations of vendors, both before and after contract negotiations, to ensure that Vanguard obtains the highest value and expected return for its investment in vendor contracts.
• Develops and maintains best practices for developing RFPs for specific services or products. Reviews proposals for compliance with the RFP requirements and requests supplemental information as required.
• Consults with internal/external experts to evaluate the financial, operational, and performance reputation of the vendor to ensure that they will make a suitable partner to the organization.
• Oversees the monitoring of post contract performance of the vendor relative to product or service delivery and performance and may make change recommendations to management.
• Compiles data and reports for managerial or executive review on aggregate vendor performance.
• Conducts reviews of vendor invoices relative to their compliance with agreed contract terms prior to their release for payment.
• Assists in resolving conflicts and problems that have been referred by others and regularly provides work direction and guidance to less seasoned crew to ensure an effective implementation of Vanguard's short- and long-term vendor management strategies.
• Participates in special projects and performs other duties as assigned.

Qualifications:

• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
• Minimum of eight years related work experience. Five years experience in vendor management required. Supervisory experience preferred.
• Extensive experience in strategic supplier relationship management, including leading negotiations, performance governance, and commercial risk mitigation across high‑value, regulated financial-services environments.
• Deep understanding of third‑party risk management frameworks (TPRM) and regulatory controls, including SOX, ensuring procurement practices meet audit, compliance, and operational-risk standards.
• Develops and communicates vendor strategy. Translates business goals into actionable vendor management strategies, communicates expectations clearly to stakeholders, and gains alignment at multiple leadership levels.

Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.