Vendor Compliance Specialist

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,300+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
Our purpose is to positively impact people's lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do. At SharkNinja, we are committed to engaging every associate with growth opportunities that will empower them to accelerate their careers. We offer a challenging, fast‑paced environment where associates of all levels get high‑impact assignments, regular exposure to senior leadership, and transformative opportunities to achieve great results. Associates also have access to a diverse range of educational opportunities.
Open to remote for highly qualified candidates.
POSITION SUMMARY
The Vendor Compliance Specialist will report to the Manager, Vendor Compliance and will help support retailer and supplier vendor compliance in North America. We are looking for an individual with a strong attention to detail and a solid understanding of vendor compliance processes. The primary responsibility will be to assist in ensuring that vendors comply with all established guidelines and requirements set forth by our retail partners in North America.
This role requires an individual with a passion for vendor compliance and operational process development, as well as the ability to adapt to changing trends. Successful candidates will focus on investigation compliance-related deductions, contributing to optimizing operational efficiency, and supporting the overall improvement of compliance processes to drive business success.
KEY DUTIES & RESPONSIIBILITES
Vendor Compliance Support:

• Assist in monitoring vendor compliance with established guidelines and retailer requirements.
• Support compliance audits and assessments to ensure vendor adherence to standards.
• Communicate non-compliance issues promptly and help track corrective actions.

Process Support & Documentation:

• Help maintain compliance documentation and internal records related to vendor performance.
• Assist in preparing training materials and guidance documents for vendors.
• Support cross-functional teams in implementing process improvements to enhance compliance efficiency.
• Assist in document retrieval for internal and external audits.
• Support cross-functional teams by providing requested documentation in a timely manner

Issue Resolution & Reporting:

• Investigate and resolve compliance-related disputes or discrepancies quickly and efficiently.
• Support internal teams in gathering necessary data to dispute chargebacks or compliance penalties.
• Work closely with internal stakeholders to address root causes and implement preventive measures.
• Help generate and update reports on vendor compliance performance using Excel and internal tracking tools.

Collaboration & Continuous Improvement:

• Work closely with internal teams such as logistics, operations, and sales to support vendor compliance efforts.
• Help identify areas for operational improvement and contribute to streamlining compliance workflows.
• Stay informed about industry best practices and compliance trends.

ATTRIBUTES AND SKILLS

• Strong attention to detail and accuracy.
• Ability to work autonomously.
• Proficiency in Microsoft Excel (basic to intermediate level, including data entry and reporting).
• Strong problem-solving skills and willingness to learn.
• Ability to work well under pressure in a fast-paced environment.
• Demonstrated ability to multi-task and be detailed oriented with respect to ensuring deadlines are met.
• Strong communication skills.
• Ability to work well within a team environment.
• Focused on the outcome for the team and company.

PREFERRED EDUCATION AND EXPERIENCE

• 1-2 years of experience in vendor compliance, supply chain, retail operations, or a related field.
• Bachelor's degree in business, supply chain management, or a related field (or equivalent experience).
• Experience working with retail compliance requirements and chargeback resolution.
• Familiarity with supply chain processes and vendor management tools.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication, negotiation, and problem-solving skills.

Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja's Candidate Privacy Notice can be found here: https://www.sharkninja.com/candidate-privacy-notice/
For candidates based in China, please visit: https://sharkninja.com/candidate-privacy-notice/china/
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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com