About the Role
This role is about investigating and troubleshooting technical issues found in Geely vehicles. It involves reproducing software and hardware problems, collecting and analyzing vehicle data logs to identify root causes, and tracking issues through JIRA. The position also supports the handling of warranty parts and ensures issues are progressed and reported in a timely manner. Overall, it combines hands-on vehicle diagnostics, problem-solving, and coordination with engineering teams to help improve vehicle quality and reliability.
What You Will Do
- Execute static & dynamic issue replication testing for both HW and SW issues, related to all Geely brand vehicles served (Geely, Volvo EX30, Polestar 4)
- Retrieve required logs from the vehicle to support root-cause analysis (CAN, FR & LIN logs, DHU logs, TCAM logs etc…)
- Update the related JIRA tickets according to defined KPI targets set by the business
- Support the team in managing incoming field warranty parts & in-vehicle installation, guaranteeing a quick turnaround (analyse, forward, scrap)
- Manage independently and with limited supervision the assigned JIRA issues [D0-D3 of 8D process], report the status and escalate blocking points to line manager.
- Ensure data log analysis is carried out, whenever possible, in order to understand the root-cause of issues.
What You Need to Be Successful
- Experience in whole-vehicle testing, especially in the infotainment, connectivity or EE fields & technical reporting.
- Experience in extracting CAN, FR, LIN logs, including installation/modifications of related CAN-harnesses when required.
- Proficient with Vector tools (i.e. CANo, CANape) and DSA.
- Previous experience in extracting, reading and analyzing TCAM and DHU log files for Geely 2.0 or 3.0 architecture is highly desired.
- Experience in connectivity and infotainment domains is essential.
- Fluent in English.
- Flexible regarding travels to EU countries, other oversea markets if needed, for investigation of issues on-site.
- Driver License (Class B) is a must.
Bonus Points if You Have
- Experience with ADAS testing and functions is highly beneficial.
- Experience in other vehicle systems (Propulsion, High Voltage, Chassis, Vehicle Engineering) is beneficial.
- Notion in German and Chinese would be a plus.
What Makes You Eligible
- Hands-on experience in whole-vehicle testing, particularly in infotainment, connectivity, or EE systems.
- Strong knowledge of CAN, FR, and LIN log extraction, including CAN harness installation and modifications.
- Proficiency with Vector tools (CANoe, CANape), DSA, and technical reporting.
- Fluent English communication skills.
- Willingness to travel within Europe and internationally for on-site investigations when required.
What We Offer
- HARMAN offers a diverse and inclusive work environment that fosters and encourages career development opportunities, professional training and competitive market base compensation
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition reimbursement
- “Be Brilliant” employee recognition and rewards program
- An inclusive and diverse work environment that fosters and encourages professional and personal development
#LI-NR3
#LI-Hybrid
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Skills Required
- Experience in whole-vehicle testing, especially infotainment, connectivity or EE systems and technical reporting
- Experience extracting CAN, FR, and LIN logs, including installation/modification of CAN harnesses
- Proficiency with Vector tools (CANoe, CANape) and DSA
- Experience extracting, reading and analyzing TCAM and DHU log files for Geely 2.0 or 3.0 architecture
- Strong experience in connectivity and infotainment domains
- Fluent English communication skills
- Willingness and flexibility to travel within Europe and internationally for on-site investigations
- Driver License (Class B)
- Ability to manage and update JIRA tickets according to KPI targets and follow 8D process stages D0-D3
- Experience with ADAS testing and functions
- Experience in other vehicle systems (Propulsion, High Voltage, Chassis, Vehicle Engineering)
- Knowledge of German or Chinese
Harman Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harman and has not been reviewed or approved by Harman.
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Healthcare Strength — Healthcare coverage is described as comprehensive, often including medical, dental, and vision plans, with HSAs/FSAs and disability or life insurance also referenced. Wellbeing support such as EAP access and onsite occupational health services is also part of the package in some regions.
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Wellbeing & Lifestyle Benefits — Lifestyle-oriented benefits include employee product discounts and region-specific perks like free fruit deliveries, Cycle to Work schemes, and meal coupons or allowances. Flexible schedules and work-from-home options are also part of the overall offering where roles and projects allow.
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Fair & Transparent Compensation — Pay is repeatedly characterized as solid or market-aligned for many roles, with salary payments described as consistent and on time. Compensation is also tied to performance in some accounts, reinforcing a perception of basic fairness for a portion of employees.
Harman Insights
What We Do
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!
