Randstad is a staffing and recruitment industry leader with thousands of satisfied clients nationwide. We offer the successful candidate the opportunity to work for our clients in either full-time or temporary positions. We pride ourselves on our strong commitment to client satisfaction, and our focus on helping our employees find their next job.
Job DescriptionRandstad is currently recruiting a Valuation Services Specialist for one of the leading global property information, analytics and data-enabled services provider. The ideal candidate would have at least 1 year of mortgage experience, or 1 year with mortgage/residential appraisal.
Duties and Responsibilities:
• Manages a pipeline of appraisal orders using a queue management system.
• Owns the full appraisal order fulfillment process from order entry to order completion, ensuring timely completion of orders.
• Acts as liaison between appraiser and customer to answer questions, provide order status, etc.
• Respond to and document escalation issues; document files with issue resolution.
• Respond to email and phone call inquiries on an as-needed basis.
QualificationsEducation, Experience, Knowledge and Skills:
• High school diploma equivalent
• Strong verbal and written communication skills, exceptional phone demeanor
• “Best-in-class” customer service skills via both phone and email
• Detail oriented with the ability to multi-task
• Proactive, driven and highly motivated
• Strong problem solving skills; ability to resolve escalated issues on behalf of the internal or external client
• Ability to collaborate and support others in a team environment
• Proficient in basic computer skills
• Experience working in a fast paced, production-driven environment preferred
Requirements:
- Must have, 1 year minimum experience with mortgage documents, or 1 year with mortgage/residential appraisal.
Additional InformationFor further details contact:
Cenla Ganzon
Executive Recruiter
Randstad General Staffing
Office: +1(602) 903-7343
Extension Number: 4347
Email: cenla.ganzon@randstadusa_.com
Skills Required
- High school diploma or equivalent
- Minimum 1 year experience with mortgage documents or 1 year with mortgage/residential appraisal
- Strong verbal and written communication skills
- Exceptional phone demeanor and customer service via phone and email
- Detail oriented with the ability to multi-task
- Proactive, driven and highly motivated
- Strong problem solving skills; ability to resolve escalated issues
- Ability to collaborate and support others in a team environment
- Proficient in basic computer skills
- Experience working in a fast paced, production-driven environment
What We Do
Randstad is a global leader in the HR services industry and a Dutch multinational human resource consulting firm. Founded in 1960 and headquartered in Diemen, Netherlands, it provides outsourcing, staffing, consulting, and workforce solutions. The company connects job seekers with employers across various sectors, including finance, technology, healthcare, and manufacturing, helping people secure rewarding jobs and stay relevant in the ever-changing world of work.
