VA - Website Chat Manager

Posted 5 Days Ago
Hiring Remotely in Dasmariñas, Cavite, Calabarzon
Remote
Entry level
Software
The Role
The VA - Website Chat Manager will manage website chats, optimize the knowledge database, and assist in content management. The role requires excellent organizational skills, proficiency in various software tools, and the ability to communicate effectively. Responsibilities include using Excel and Google Applications while maintaining a focus on customer service.
Summary Generated by Built In

Job Description

Main Requirements:

  • Must be able to use excel incredibly well, Microsoft office, inclusive of MS Teams, MS Outlook - Including Templates, MS Excel, MS SharePoint and Fillable Forms, MS Word Templates
  • Must be able to use Google Applications 
  • Knowledge with setting up a Live Chat
  • Knowledge with loading the website info into the knowledge database 
  • Someone whos very organized, self managing, picks up and finds information quickly, good eye for detail
  • Plus: can post new additions to the website on social media 
  • Must be familiar with website that is built on using PHP & Mysql
  • Knowledge with optimizing in running on Linux
  • Knowledge of Airtable 


Ok. Last thing...
If you are still not sure, or still scared, apply anyway! We don't hire off of keywords. We hire real living people who have voices; who are willing to learn what you need for your career growth, click on "apply button" and we'll get in touch with you soonest as possible.

Additional Information

Other Requirements:

  • REMOTE JOB ONLY!
  • Good with Written & Verbal Communication Skills
  • Communicate via teams, email, or phone calls.
  • Excellent interpersonal skills and customer focused
  • Excellent people skills and team player
  • Amendable to work 40 hours in a week 
  • 8:30 AM to 5:00 PM EST (New York Time)
  • We offer competitive salary starting Php 30, 000/month (depending on the requirements)

Top Skills

MySQL
PHP
The Company
HQ: Las Vegas, NV
124 Employees
On-site Workplace
Year Founded: 2012

What We Do

tawk.to makes it easy for over six million people to communicate and transact with billions of customers — no matter where they are or how they pay. The most widely used chat application on the planet, tawk.to is ranked #1 with a 98% customer satisfaction score.

Be there when they need you with unlimited messaging, ticketing, and your own Knowledge Base — all 100% FREE.

tawk.to’s messaging and customer management software is easy to use across all devices and integrates with all your websites and landing pages. tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go.

tawk.to offers 24x7-365 live support. Visit tawk.to and initiate a chat, browse our
Help Center at https://help.tawk.to/ or email us at [email protected].

Don't have a tawk.to account? Create one for free at https://www.tawk.to/

Work with us! View current openings here: https://www.tawk.to/jobs-at-tawk-to/

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