Cask is with you for what comes next.
Are you a visionary UX/UI designer who excels at crafting seamless user journeys from concept to implementation? Do you thrive on using holistic design thinking to overcome obstacles and empower users? At Cask, we are on a mission to shape the future of user experiences on the ServiceNow platform. We're seeking a talented UX/UI professional with a strong background in interactive media design to join our User Experience team. Here, you'll have the opportunity to create meaningful, human-centered designs that enhance user experiences and achieve strategic goals, helping to shape the future for our clients and their customers. If you have a passion for creating engaging, user-centered designs that solve complex business challenges and drive value for our clients, we want to hear from you.
What You’ll Be Doing:
- Identify target user groups, conduct interviews, and other inquiries to deeply understand user needs
- Collaborate with developers and product teams to ensure design aligns with technical business objectives
- Translate ideas and concepts into wireframes, user task flow diagrams, and functional design specifications
- Produce high-quality solutions through flow diagrams, graphic designs, storyboards, and site maps
- Present design solutions and user insights to key stakeholders
- Implement UX research techniques and testing to assess user behavior and inform design decisions
- Test user interface elements such as CTAs, layouts, and landing pages to optimize usability
- Leverage your understanding of product specifications and user psychology to predict what works best for users
- Work alongside other designers to develop user interfaces for web-based and other software products
- Collaborate closely with developers, visual design teams, product management, and clients
- Assist with coding behaviors and functionalities for current and future software applications based on design specifications
- Participate in usability reviews and assist in user interface testing and research
What You’ll Bring to the Table:
- Bachelor's Degree in Graphic Design, Interaction Design, or Human-Computer Interaction (HCI), or similar field, or equivalent experience
- 3+ years of relevant UX/UI design experience
- A strong portfolio showcasing a range of UX/UI projects
- 2+ years of experience in a professional services organization or as a consultant
- 2+ years of experience with the software development life cycle (SDLC)
- Ability to conduct complex, high-impact work with minimal supervision and significant independent judgment
- Strong client-facing skills, comfortable with engaging in customer conversations
- Experience creating complex workflow diagrams
Join us at Cask, where we're not just thinking about the present—we're building for what comes next.
Perks? Oh, yes.
Cask's success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including ServiceNow certifications. We build in training dollars and hours into our annual plan for each and every employee so you have the time and resources available to stretch yourself.
We value diversity at our company. Cask is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
To learn more about Cask NX, please visit our website and check out our podcast series. Also be sure to follow us on LinkedIn, Facebook, and Twitter!
Cask NX LLC (“Cask NX”) collects and uses your personal information, including sensitive personal information, for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance/the business purposes listed in the chart HERE. We are committed to properly handling the personal information collected or processed in connection with your employment relationship with us. We will not sell the personal information, including any sensitive personal information, we collect about our employees or applicants for employment or share it with third parties for cross-context behavioral advertising.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
Note: Base salary range is $102,000 to $130,000 USD. This range represents the expected compensation for this position. Actual salaries will vary and may be above or below the range when taking into account the wide range of factors that are considered in making compensation decisions, including but not limited to location; skill sets; experience and training; licensure and certifications; and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case. The range listed is just one component of the total compensation package for employees.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
What We Do
Headquartered in San Diego, California, Cask designs, enables, and sustains digital transformation on the NOW® platform for enterprise clients across both the private and public sectors. Cask is one of just a handful of companies that has achieved ServiceNow® Elite Partner status and the only partner to be honored with the ServiceNow®Americas Elite Partner of the Year award in January 2020 and the Global Elite Partner of the Year Award in May 2020.
Cask delivers end-to-end solutions to help organizations make the most of their ServiceNow investments, reducing cost, and improving quality of services across the enterprise. Cask’s portfolio includes strategy, implementation, modernization, digital transformation, and managed services that enable clients to execute an end-to-end digital vision. Cask consultants provide domain-focused solutions across IT, Human Resources, Security and Risk Management, Customer Service, Finance / Procurement, and Operations to modernize employee, customer, and constituent user experience. Cask’s approach integrates design thinking and organizational change management to help its customers transform the way they work.