Do you want to design products and create meaningful experiences using words?

You might just be our next UX Writer.

As a UX Writer, you will be a member of the UX Team in the Engineering Department. You will work closely with the UX Designers, UX Writers, Product Managers, Software Engineers, QA Engineers, and the rest of the product teams.

Remember that being a UX Writer is more than just writing. Overall, your main goal is to make Poplar more intuitive and functional for thousands of homeowners and renters in the US.

If you're interested in this opportunity, kindly email your application and portfolio to:

[email protected] CC: [email protected]

RESPONSIBILITIES

• Provides microcopy for design prototypes
• Reviews and improves on existing content and microcopy in Poplar products & features
• Helps in brainstorming the content needed in prototypes (ex. You’ll help in deciding what kind of content will help the user complete their tasks on the web app)
• Helps in designing user flows and creating customer journey maps
• Writes transactional emails & SMS, scripts for web chat, product tours, product update emails, etc.
• Helps in planning and executing User Research projects and initiatives
• Follows and contributes to Poplar’s Content Design Guide (CDG), a collection of guidelines for writing and designing Poplar’s products.

REQUIREMENTS

• Bachelor’s degree in Mass Communications, Marketing, or any related field
• 2 years experience in Technical Writing or user-centered digital product writing (We will need to see a portfolio of your most RECENT writing samples in these disciplines)
• Experience in Content Strategy
• Background in User Research principles
• Previous or related experience in UX is an advantage