Job Summary:
Does working in user experience to bring unique value to millions of customers excite you? If Yes, you could be our next UX Writer at SCB TechX!
As a UX Writer at SCB TechX, you will be immersed with top talented and multi-disciplinary teams to collaborate on designing and delivering experiences for an extensive range of digital product and services incorporating the latest technologies. You will be a hands-on copywriting expert, ensuring we craft delightful, clear, and concise copy for our users of digital products, while ensuring a consistent and aligned tone of voice across SCB TechX products. Your role will enable taking concepts forward and bringing them to life while championing the value that design can bring to the customers and the business.
Job Description:
UX Writer Delivery (100%)
1. Write and edit copy primarily for apps, web pages and other digital or physical touchpoints. Identify the most simple, user-friendly, understandable and fresh ways to communicate complex content. Demonstrate a deep understanding and empathy for our end customer: whom are you writing for, what are their needs, pain points, and moments of joy. (50%)
2. Work closely with UX/UI, PO, Development, Digital Business, Customer
Experience, and Marketing teams to review the impact your work has created. (25%)
3. Research user profiles and personas to create product voice and tone guidelines (5%)
4. Support the creation and maintenance of a product's UX Writing Design System and Style Guide. (10%)
5. Provide insightful contributions when it comes to content strategy across SCB channels and products. (5%)
6. Help identify ways to improve the way of collaborating together with cross functional team members in order to be able to respond to feedback timely and effectively. (5%)
Qualification:
1. Bachelors degree in Arts, Journalism and Mass Communications, Language, Liberal arts or similar.
2. 3-5 years of experience working in UX Writing, journalism, translation, marketing, digital content, or creative writing.
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What We Do
SCB Tech X Co., Ltd, under SCBX group, delivering the promise of innovation and technology with a digital edge. We work and collaborate with highly professional and well-regarded international partners to deliver best-in-class solutions and sophisticated digital platforms
