UX (User Experience) Project Manager

Reposted One Month Ago
Greenwood Village, CO, USA
In-Office
Senior level
Information Technology • Software
The Role
The UX Project Manager is responsible for enhancing client experience through data analytics, optimizing programs, and presenting insights for continuous improvement.
Summary Generated by Built In
Company Description

Since 2002, Quantix ProTech has successfully delivered IT resources and solutions to companies while building a solid reputation for integrity and consistent quality.  Quantix ProTech continues to partner with the commercial sector for specialized IT placement and staffing services.  Quantix ProTech was recently featured in US News and World Report and Forbes.  

Job Description

Job Title:  UX (User Experience) Project Manager
Location:   Greenwood Village, CO
Type:  Direct Hire
Job Description:   Company located in Greenwood Village has an immediate need for a Sr. Client Experience Listening Analyst (“Voice of the Customer”).  The Sr. Client Experience Listening Analyst has responsibility for gathering feedback and insight across multiple channels throughout the Spectrum Enterprise client journey. This individual should be a passionate leader with commitment to delivering a best-in-class client experience through quality data gathering, analysis, reporting, and dash boarding that will provide relevant and actionable insight to various business partners throughout the organization.  Someone with a strong UX background could be a likely candidate.
Required Skills:
1) Proven results in using data analytics/research and identifying insights 
2) Ability to optimize programs against qualitative and quantitative objectives
3) Expertise in identifying key drivers of the customer experience
4) Expert level ability to discuss, develop and present research designs, analysis and findings to all levels of the organization
5) Strong analytical and cognitive skills 
6) Proven expertise in change management and process improvement

Qualifications

Required Skills:
1) Proven results in using data analytics/research and identifying insights 
2) Ability to optimize programs against qualitative and quantitative objectives
3) Expertise in identifying key drivers of the customer experience
4) Expert level ability to discuss, develop and present research designs, analysis and findings to all levels of the organization
5) Strong analytical and cognitive skills 
6) Proven expertise in change management and process improvement

Additional Information

All your information will be kept confidential according to EEO guidelines. If your interested, send a copy of your resume at henriquez@quantixinc. com or reach me at 303-557-4014.

Skills Required

  • Proven results in using data analytics/research and identifying insights
  • Ability to optimize programs against qualitative and quantitative objectives
  • Expertise in identifying key drivers of the customer experience
  • Ability to discuss, develop and present research designs
  • Strong analytical and cognitive skills
  • Proven expertise in change management and process improvement
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The Company
HQ: The Woodlands, TX
32 Employees
Year Founded: 2002

What We Do

*We at Quantix prioritize your privacy. When you opt-in for SMS services on our VoIP platform, rest assured that your mobile information is strictly used for this purpose and never shared with third parties or affiliates for marketing. We employ robust security measures to protect your data, and you can opt-out at any time. For more information, please visit our website to read the full privacy policy. Quantix is an IT workforce management services provider that prioritizes people and purpose for growth. Pioneering the road map for changing the culture in the IT services industry. Quantix believes in unleashing the power of human potential, embracing diversity, and helping people and organizations thrive in reshaping our economy and the world. Quantix is on a mission to set a new standard for business to create a more inclusive reality for individuals and teams by supporting organizations that create the type of workplace where people feel motivated to contribute in a way that fuels bottom-line growth. Since 2002 we've been providing contract, contract-to-hire and direct hire services to a wide range of clients. We provide individual consultants, project management, project teams and executive management placements.

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