UX Researcher

ForeFlight is looking for an outstanding UX Researcher to join our Product Design team. This position is for a motivated individual well-versed in mobile application research and design, who has a background in or passion for aviation.

• Act as the user advocate on a multi-disciplinary team
• Work with Product Designers and Product Managers to create effective test plans, prototypes, and desired outcomes for testing
• Schedule and coordinate users for testing sessions
• Conduct research activities throughout a project lifecycle - from exploratory research and interviewing to usability testing the final implementation
• Distill research insights and findings and make recommendations for further iteration and testing
• Help develop and maintain research libraries including personas, test findings, etc. that can be shared across the company

• A wide variety of UX Research methods including structured, unstructured, and hybrid interviewing, moderated and unmoderated task/scenario-based usability testing, card sorting, tree testing, A/B testing, etc.
• Conducting larger-scale quantitative studies such as surveys and questionnaires
• Recruiting, scheduling, and coordinating users for testing
• Data analysis of research findings, distillation, and story-telling with stakeholders
• Facilitating scope discussions with stakeholders based on research findings

• Showing initiative and self-starting
• Working on a multi-disciplinary and/or Agile team
• Analytics
• Design tools such as Figma & Miro
• Aviation or another data-heavy industry

ForeFlight produces the best-selling iPad and iPhone app for pilots flying personal and business aircraft, corporate flight departments, and aircraft operators. Customers include individual pilots worldwide, Fortune 500 corporate flight departments, state and federal agencies, leading operators, the military, and leading aircraft OEMs. We have been in the App Store since its grand opening in July, 2008 and are consistently ranked in the top 50 grossing iPad apps in the App Store.
We are known for our exceptional software user interface design and responsive, customer support. ForeFlight Mobile, our flagship application, was named Aviation Consumer's 2011 App of the Year and received Flying Magazine's Editors' Choice Award for 2011, 2012, and 2013.

At ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we
empower them to make a direct impact on our products and services messaging. We strive to provide ForeFlighters and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:

• Medical, dental, vision insurance with Employer paid health premiums
• Open PTO Policy
• 401(k) with up to 10% company matching and immediate vesting
• 10 Weeks Paid Maternity Leave
• 4 Weeks Paid Paternity Leave
• Flight Training Rewards
• Tuition Stipend