VeSync

Senior UX Researcher

Posted 18 Days Ago

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Tustin, CA

In-Office

Senior level

Other

The Role

Lead UX research to inform product strategy and design decisions, develop research operations, and collaborate across teams to embed user insights into processes.

Summary Generated by Built In

The Company:

VeSync is a portfolio company with brands that cover different categories of health & wellness products. We wouldn’t be surprised if you have one of our Levoit air purifiers in your living room or a COSORI air fryer whipping up healthy and delicious meals for you every night.

We’re a young and energetic company, we’ve had tremendous success, and we are constantly growing our team. As we garner more industry attention – just check out our accomplishments and awards by CES Innovation, iF Design, IGA, and Red Dot – we also need driven and talented people to join our team.

That brings us to you, and what you’ll be joining. Our teams are smart and diligent and take ownership of their work – they’re confident in their work but know how to collaborate with open ears and a spirit of learning. If you’re down-to-earth, approachable, and easy to strike up a conversation with, this may be a great fit for you.

Check out our brands:

levoit.com | cosori.com | etekcity.com

The Opportunity:

We’re seeking a Senior UX Researcher to lead end-to-end research that shapes product strategy, informs design decisions, and deepens our understanding of user needs across multiple product lines. In this role, you’ll drive mixed-methods research from foundational discovery to rapid, iterative testing—to uncover motivations, pain points, and opportunities that guide measurable product and business outcomes.

You’ll also play a key role in strengthening research operations by building scalable systems, improving documentation, and evolving a robust research repository that elevates insight quality and accessibility across the organization. As a cross-functional partner, you’ll work closely with Product, Design, Engineering, and Marketing to embed user empathy into strategy, influence roadmaps, and cultivate a culture centered on continuous learning and evidence-based decision-making.

Applicants must include a portfolio of their work when applying.

What you will do at VeSync:

1. Lead End-to-End Research

• Plan, execute, and synthesize foundational, generative, and evaluative research across multiple product lines.

• Use mixed methods (qualitative and quantitative) to uncover user needs, motivations, and friction points.

• Design studies that address key product risks — value, usability, feasibility, and viability

• Translate findings into clear, actionable insights that guide strategic decisions and measurable outcomes.

• Balance deep research with lean, iterative testing to support product agility and continuous learning.

2. Strengthen Research Operations

• Maintain and enhance the participant panel, consent workflows, and research documentation systems.

• Develop reusable research frameworks, templates, and toolkits to make research more efficient and consistent.

• Evolve a research repository that promotes knowledge sharing and long-term organizational learning.

• Establish standards for insight tagging, storage, and discoverability to reduce duplication and scale research impact.

3. Cross-Functional Collaboration & Communication

• Partner with Product, Design, Engineering, and Marketing to define user-centered goals and success metrics.

• Integrate research insights into product strategy and roadmap prioritization.

• Present insights clearly to executive and cross-functional audiences, influencing both product and business direction.

• Champion user empathy and customer-centric culture across the organization.

What you bring to the role:

Bachelor’s or Master’s degree in Human-Computer Interaction (HCI), Psychology, Anthropology, or a related field.
5+ years of UX or product research experience, ideally in consumer tech, wearable, or health/wellness domains.
Proven success conducting end-to-end research from discovery through validation and post-launch evaluation.
Expertise in mixed methods research (interviews, usability testing, surveys, diary studies, fieldwork).
Strong synthesis, storytelling, and stakeholder communication skills.
Experience supporting beta programs in agile environments.

Preferred Skills:

Proficiency with tools like UserTesting, Dovetail, Figma, Quantilope, or similar research/repository platforms.
Experience working with international or multilingual teams; communicates with empathy and clarity across time zones and cultures.
Comfortable with rapid, iterative product testing and evidence-driven experimentation.
Background or interest in health, wellness, or behavioral science.
Highly motivated, adaptable, and curious — thrives in dynamic, fast-paced environments.

Top Skills

Dovetail

Figma

Quantilope

Usertesting

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The Company

HQ: Anaheim, CA

175 Employees

Year Founded: 2011

What We Do

Founded in 2011, Etekcity was established with the goal of enriching the lives of customers across the globe by providing thoughtfully engineered consumer products designed with convenience, simplicity, practicality and value in mind. Today, Etekcity is now an international brand owner, serving a diverse e-commerce customer base in home improvement, consumer electronics, and outdoor equipment.

By offering innovative, feature-rich products infused with the latest cutting edge technology and user-friendly designs, we have made tremendous strides in the e-commerce marketplace since our inception. Innovative thinking, thoughtful practicality and technological sophistication have been paramount to our continued success as a leading e-commerce brand in an extensive range of product categories.

Our team is composed of bright, ambitious and creative-minded individuals with an unwavering passion for enriching the lives of those around us in new and exciting ways. While we’re an incredibly industrious bunch, we inspire our team members to be as happy and productive as possible by offering ample opportunities for growth, flexible work schedules and a casual, start-up like work environment where work and fun are not mutually exclusive.

With multiple international branches and plans to expand our product outreach to physical storefront retail centers, we’re committed to becoming the world’s premier retailer of home goods and outdoor equipment.

Building on better living isn’t just our slogan—it’s our promise to our valued team members too. #BuildingonBetterLiving.