Overview
Anatta is a leading Shopify Plus partner building enterprise-grade commerce ecosystems for ambitious brands. We don't just implement—we architect solutions that solve real business problems. Our clients choose us when complexity demands expertise, and when the stakes are too high for generic execution.
We are looking for a passionate, curious, and self-driven UX Researcher to join Anatta’s UX Design team to identify and provide strategic solutions in the realm of e-Commerce. As a UX Researcher, you will work in partnership with project managers, designers, developers, as well as other key stakeholders to locate opportunities and deliver insights to improve the user's online shopping experience. The ideal candidate will be equally adept at user testing and data analysis as well as directly working with clients to understand their needs and business goals. If you feel that this characterizes you, then join us in solving complex problems with creative solutions to optimize the user’s shopping experience
Responsibilities
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position. The below list represents the major tasks assigned to incumbents in this job. They are not intended to be an exhaustive list of all tasks.- Conduct thorough data analysis to draw out insights into how our users are interacting with the website, moving from page to page. This requires Google Analytics & Shopify expertise.
- Define and analyze KPIs to track user buying behavior and engagement with the website.
- Journey mapping and funnel analysis, understand and improve how users are moving through the funnel, how to solve for high abandonment/bounce. Draw qualitative insights about user experience from quantitative data.
- Conduct A/B Testing to measure site performance with design variations and improve conversion rates.
- Skillfully identify and translate key findings into insights and communicate recommendations to clients to influence site improvements.
- Translate research goals into research questions and an appropriate test plan that adheres to user research best practices.
- Define and analyze KPIs to track user buying behavior and engagement with the website.
- Conduct usability tests, surveys, interviews, and other related interaction studies to gain a better understanding of our users and identify opportunities to improve the user experience.
Requirements
- 4-7 years of experience; strong performer with a track record of success
- Knowledge of best practices for user-centered design process and design thinking strategies.
- Understanding of quantitative data analysis, statistics and data visualization.
- Understanding of design experimentation: proposing and testing design iterations against each other.
- The ability to create effective reports and to leverage tools that derive insights from user data.
- Experience with Google Analytics, Shopify, A/B Testing software, and other various testing platforms.
- Comfortable in a fast-paced environment and in working with multiple clients.
- Ability to create artifacts such as prototypes, wireframes, user flows, wireflows to communicate ideas internally and externally.
- A background in Graphic / Interaction Design and familiarity with UX Design tools like Sketch, Figma, etc will be an advantage
- Experience working across functional teams like development, design, and project management to deliver successful outcomes.
- Experience working closely with clients to derive solutions to business needs.
- Possession of excellent verbal and written communication and presentation skills.
The duties and responsibilities described here are not a comprehensive list and the scope of the job may change as necessitated by business demands. Anatta Design reserves the right to revise the job description as circumstances warrant.
This is a contract position, the pay range is $50 - $70 USD per hour. The hourly pay range listed is an estimate and may vary based on skills, experience, location, and project requirements. Final rates will be confirmed at the time of offer.
Skills Required
- 4-7 years of experience; strong performer with a track record of success
- Knowledge of best practices for user-centered design process and design thinking strategies
- Understanding of quantitative data analysis, statistics and data visualization
- Understanding of design experimentation: proposing and testing design iterations
- Experience with Google Analytics, Shopify, A/B Testing software, and other testing platforms
- Ability to create artifacts such as prototypes, wireframes, user flows
- A background in Graphic / Interaction Design
- Familiarity with UX Design tools like Sketch, Figma, etc.
What We Do
Anatta provides product teams for fast-growing, sustainable DTC brands that don’t take shortcuts. We’re in the business of exponential growth, helping $25M brands scale over $100M. In 2020, Anatta clients grew by 287%. That’s 9x industry average. We’ve worked with brands like Rothy’s, Athletic Greens, Four Sigmatic, Mack Weldon, Molekule, CARIUMA, Berkey Filters — and a lot more. Today, opportunities for rapid eCommerce growth abound. But many DTCs are stuck under a huge backlog of work, making it difficult to build the kind of customer experience that will capture growth. Time for something new. With Anatta, build a flexible product team with dedicated UX, UI, or developer resources — backed by 10 years of data-driven results and Anatta executives at the helm as your thought partners. Shift, expand, or contract your resources with 30 days’ notice at any time. Specializations include UX, UI, application engineering, performance optimization, operation automation, replatform, headless eCommerce, and progressive web apps (PWAs). Move faster. Increase conversions. Revolutionize retention. Let’s map your rapid growth strategy.
