UX Research Analyst/Tester

Posted 5 Days Ago
Be an Early Applicant
Piscataway Township, NJ, USA
In-Office
Junior
Professional Services • Consulting • Industrial
The Role
Conduct usability analysis and testing for retail store products, services, and policies. Write test cases from requirements, run usability studies and focus groups, analyze data from reporting and usability tools, perform journey mapping, and produce deliverables in PowerPoint, Word, and Excel. Communicate findings to stakeholders in a fast-paced enterprise environment.
Summary Generated by Built In
Company Description

Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client’s requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services.
We strongly believe:
" If something cannot be measured, it cannot be managed. "
TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core.
We are an Equal Employment Opportunity Employer M/F/V/D
Recognitions:
2015 -America’s Fastest Growing Company by Inc.com
2015- SPARK FastTrack Award from Ann Arbor SPARK
2015 -Honoree of Diversity Focused Company by Corp! Magazine
2014- America’s Fastest Growing Company by Inc.com
2014- Michigan 50 Companies to Watch
2014 – DiSciTech Award in Technology by Corp! Magazine
2014- DiSciTech TECHNOLOGY Company of the year by Corp! Magazine
2014- SPARK FastTrack Award from Ann Arbor SPARK
Specialties:
Enterprise Solutions, Web Development, Data Warehousing, Systems Integration, IT Security, Storage Technologies, Development and Delivery, Business Intelligence, Telecommunications, Consulting and Planning, Network design, Implementation &Administration

Job Description

UX Research Analyst/Tester

Piscataway, NJ

5+ Months Contract

Job Description:

• 2 plus years of professional experience with usability analysis or testing and research analysis for user or customer experience ( UX).

• Person who has written test cases from requirements.

• A great communicator eager to learn and be in fast paced enterprise environment.

• Customer or User Experience Testing role is primarily for client's Retail Stores.

• Candidate would test (but not limited to) New or Modified Products and Service and National client's Retail policies.

• Analyzing data from reporting and also data retrieved from Usability Testing Tools from Survey Monkey, OpinonLabs, Foresee, usertesting.com, Customer or User Focus Groups, Optimal workshops.

Retail Experience (a plus):

• Bachelor Degree in Marketing or Behavioral Science or Psychology or work experience equivalent

• Has both the usability testing, customer experience and research analysis background.

Primary Skill Requirement:

• User and Customer Experience, Journey Mapping, Strong PPTX, Word, Excel experience.

Additional Information

Thanks & Regards 

Swati

swati(dot)p(at)tekwissen(dot)com

734-418-0097


Skills Required

  • 2+ years professional experience in usability analysis, testing, and UX research
  • Experience writing test cases from requirements
  • Experience analyzing data from usability testing tools (SurveyMonkey, OpinionLabs, Foresee, UserTesting.com, Optimal Workshop)
  • Experience conducting customer/user focus groups and usability testing
  • Proficient with journey mapping and customer/user experience methodologies
  • Strong PowerPoint, Microsoft Word, and Microsoft Excel skills
  • Excellent communication skills and ability to work in a fast-paced enterprise environment
  • Retail experience
  • Bachelor's degree in Marketing, Behavioral Science, Psychology, or equivalent work experience
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The Company
125 Employees
Year Founded: 2012

What We Do

STEM Xpert is a consulting engineering firm recognized in the engineering industry for its commitment to client service and passion for excellence. The firm provides specialized professional consulting services in the fields of science, technology, engineering, and mathematics (STEM).

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