UX Placement Student (Summer 2025 start)

How You’ll Support Our Mission

We’re looking for a human-centered designer who loves to build simple tools that help make user’s lives easier. As a Placement Product Designer, you’ll be supporting the ESO Product team to create software products that improve community health and safety through the power of data. Our software is used by thousands of Fire departments, EMS teams and Hospital environments. You will help us solve our user’s needs by bringing feature ideas to life, through empathetic research, analysis, ideation, design and measurement. 

You should;

• Have a passion for healthcare and making a difference 
• Be full of curiosity 
• Be a natural problem solver 
• Be a critical thinker 
• Have empathy for our users and desire to learn as much as possible about their needs in various scenarios 
• Have a desire to build accessible interfaces

What You’ll Be Doing – the day-to-day: 

• Creating lo and hi-fi flexible and accessible design assets, wireframes and prototypes with documentation that enables others to implement the designs you produce
• Helping to drive our team forward by actively contributing to and maintaining our Figma design system, which contains our component library and accessibility documentation 
• Working within our product design team to support and improve how we solve challenges, ease pain points and identify user needs 
• Building strong, collaborative relationships with your colleagues to gain and share user insight, foster innovative thinking, ideate and prioritise as a team 
• Through user research and usability testing, you will understand the people who use our products
• Measuring the user experience and communicating informed opinions about areas of opportunity

Who You Are - some of the essential things required to be successful in the role

You must have completed at least two years of a third-level qualification in a UX / Product Design / Interaction design discipline by June 2025.  

• Experience using Sketch or Figma (or similar tools)
• Have a strong passion for product and UX design, with a continuous learning and growth mindset
• Care deeply about applying human-centered design thinking which is inclusive to all
• Take ownership over your work, tasks and objectives – and work well independently
• Understanding your work is also part of a team’s objectives and as such work hard to build strong team bond
• Enjoy communicating your ideas based on research in visual form during collaborative ideation sessions
• Understand the theory of qualitative and quantitative UX research methods, their limitations and when to apply them
• Be evidence-driven in your decision-making and understand the importance of applying success measures to your design solution
• Enjoy collaborating with our technical teams (on the feasibility of your design solutions) researching with our users to ensure desirability, and working jointly with the rest of the business to create the most viable outcomes and solutions

Please upload your most recent portfolio to the cover letter section of the application.

Application closing date: Monday 4th November 2024.

Benefits & Perks! You will have fantastic benefits at ESO including but not limited to;

• Life insurance
• Income protection insurance
• A generous pension contribution
• Hybrid working
• Modern City Centre office with regular social events 
• Private medical insurance including optical and dental
• A health cash plan
• Annual health and wellness allowance + cycle to work scheme 
• Enhanced paternity leave and pay, enhanced adoptive pay, enhanced maternity pay
• Enhanced short and long term sick pay,
• Great holiday entitlement

About ESO

ESO is a fast-paced, growing data, technology and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland. 

Are you ready to Make a Difference? 

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Data Privacy

We disclose your personal information to our private equity sponsor, Vista Equity Partners, and its affiliates, including Vista Consulting Group (collectively, “Vista”), for administration, research, database development, workforce analytics and business operation purposes, in line with the terms of this Privacy Policy. Vista processes and shares your personal information with its affiliates, including other Vista portfolio companies, on the basis of its legitimate interests in managing, administering and improving its business and overseeing the recruitment process and, if applicable, your employment relationship with ESO Solutions UK Ltd. If you have consented to us doing so, we also share your personal information with other Vista portfolio companies for the purpose of being considered for other job opportunities in the pooling system, both inside and outside the EEA. Please find a full list of all Vista portfolio companies at: https://www.vistaequitypartners.com/companies/ and Vista’s privacy policy at https://www.vistaequitypartners.com/privacy/. Where this requires us to transfer your personal information outside of the EEA, please refer to the Privacy Policy for further details on cross-border transfers. In connection with the recruitment process, your personal data may be transferred outside of the EEA to Lever, Hirebridge, LLC and Criteria Corp., which provide applicant tracking and evaluation services. Hirebridge, LLC and Criteria Corp. have agreed to comply with the EU Standard Contractual Clauses to ensure that your personal information is adequately protected whilst outside of the EEA.