Join Xurrent, where our AI-driven Operations Management platform powers the way modern enterprises manage and evolve their service delivery. We’re looking for curious, driven individuals who want to make a real impact and grow with a company leading the next wave of service and operations innovation.
Mission of the position
Xurrent, Inc. (“Xurrent”) designates a UX Designer. The UX Designer joins the product team and reports to the Lead UX Designer. Your mission is to design intuitive, user-centered experiences for Xurrent’s products and to strengthen the design practice the team has already established. Reporting to the Lead UX Designer, you will you will take features from discovery to implementation and help evolve our product, design system and processes.
Responsibilities
- Design user interfaces and experiences that are intuitive, visually appealing and aligned with user expectations.
- Follow and help improve the team’s design processes, fostering collaboration, creativity and user-centered practices.
- Collaborate closely with the Lead UX Designer, Head of Product, product managers, engineers and other stakeholders to understand user needs, business goals and technical constraints.
- Translate the product and design strategy set by the Lead UX Designer and Head of Product into concrete designs.
- Drive assigned design projects from concept to implementation, doing hands-on design work throughout.
- Conduct user research, usability testing and analysis to inform design decisions and improvements.
- Contribute to and maintain design guidelines, patterns and the design system to ensure consistency and quality.
- Collaborate with UI front-end engineers to ensure accurate, high-quality implementation of design concepts and proposals.
- Present and explain design work to stakeholders, and give and receive constructive design feedback within the team.
- Stay informed about industry trends, best practices and emerging design technologies.
Distinguishing Characteristics
- Solid experience in user experience design, with a portfolio showcasing successful projects.
- Attention to detail and a passion for creating intuitive and visually appealing user interfaces.
- Proficiency in design and prototyping tools (e.g., Figma, Sketch, Adobe XD) and experience working within a design system.
- Familiarity with user research methodologies and usability testing.
- Excellent communication and interpersonal skills, with the ability to explain design concepts to non-designers.
- Collaborative mindset and ability to work effectively within a design team and in cross-functional teams.
- Self-motivated and proactive, with a willingness to take ownership of design tasks.
- Strong problem-solving skills and a creative approach to design challenges.
- Openness to feedback and a continuous improvement mindset.
Important Notice: Beware of Recruitment Scams
We have been made aware of fraudulent job offers being circulated under Xurrent’s name. Please note that only communications from verified recruiters using emails ending in "@xurrent.com" are official.
If you receive unsolicited job offers, interview requests, or messages that seem suspicious, please exercise caution and do not share personal information or make any payments. Please note that Xurrent does not issue job offers without an application and interview process. Only candidates who successfully complete the interview process may receive an offer letter. We're actively addressing this and appreciate your help in staying alert and helping us protect our community.
Statement of Equal Opportunity
Xurrent is an equal opportunity employer. We’re committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or on the basis of any protected group status under any applicable law.
Skills Required
- Solid experience in user experience design with a portfolio showcasing successful projects
- Attention to detail and passion for creating intuitive, visually appealing user interfaces
- Proficiency in design and prototyping tools such as Figma, Sketch, or Adobe XD
- Experience working within a design system
- Familiarity with user research methodologies and usability testing
- Excellent communication and interpersonal skills
- Ability to explain design concepts to non-designers
- Ability to collaborate effectively within design and cross-functional teams
- Self-motivated, proactive, and willing to take ownership of design tasks
- Strong problem-solving skills and creative approach to design challenges
- Openness to feedback and continuous improvement mindset
What We Do
Xurrent is transforming service management for the modern enterprise. The Xurrent platform seamlessly connects teams to optimize IT service management through its AI-forward, service-oriented, and multi-tenant SaaS architecture. It automates cross-functional workflows, enabling frictionless service delivery that significantly enhances business outcomes. Xurrent is designed to be Easy, Advanced, and Complete—providing an intuitive user experience, cutting-edge capabilities, and comprehensive features that make it the most advanced ITSM platform available today. With a strong focus on ease of use and deployment, Xurrent empowers organizations to achieve exceptional results with minimal effort. Hundreds of organizations worldwide trust Xurrent to elevate their Enterprise Service Management. In 2023, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the ‘Voice of the Customer’: IT Service Management (ITSM) Platforms. For more information, visit www.xurrent.com
Why Work With Us
Xurrent leads IT Service Management, empowering global organizations with innovative, cutting-edge technology and service-focused solutions.
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