UX Designer II

Posted 3 Days Ago
2 Locations
In-Office
Junior
Retail
The Role
Designs end-to-end user experiences for retail products by identifying customer needs, creating UX artifacts and prototypes, conducting usability testing, synthesizing research and data, and collaborating with product, engineering, research, and business teams. Communicates design decisions, advocates for users, supports product strategy, and iteratively improves product usability in an agile environment.
Summary Generated by Built In

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:
 

At The Home Depot, we get UX; it is baked into our DNA. Now we are expanding our team to drive new initiatives. As a member of the UX team, you will work with other strategists, designers, and researchers to help craft end-to-end experiences and identify customer needs.

You are a designer with a desire to solve interesting and meaty customer problems.  Whether it's using design thinking techniques to drive ideation and alignment or bringing a paper prototype to your user for a quick experiment, you can identify and execute the right steps towards solving a problem.  You recognize the value of well-crafted design along with the value of imagination and play in building great products within a business environment.

With passion for good interaction and visual design, you can craft end-to-end experiences to enact cutting-edge retail strategies; balancing user needs with business strategy and ultimately creating delight for your customers. You love to work hand in hand with your users to build a more effective and efficient experience for them. You might not consider yourself a researcher, but you have solid awareness of research best practices and know that research is the foundation towards good design.  You can also use evaluative approaches to iteratively improve your products.

You appreciate feedback and support from fellow researchers, designers, engineers, analysts, or product managers in our cross functional environment. You enjoy collaborative effort, taking feedback and input to your UX activities as a means of improving the end result. You are as comfortable influencing business leadership as you are your product leadership and individual contributors. You are the customer and user advocate. You drive innovation by championing actionable user insights, deeply understanding our customers, enhancing product usability, and providing our team avenues to delight our customers. You communicate effectively and share a point of view that guides quality decisions.
 

Key Responsibilities:

  • 90% - Delivery and Execution - Communicates ideas and designs to end user and product team members. Understands business goals at a feature level. Collaborates and pairs with other product team members to design solutions. Participates in data collection and synthesis. Provides UX design artifacts & tests usability of their assigned product.
  • 10% - Participation in Planning and Strategy Activities - Partners with Product, Development, other UX resources. Executes on the experience vision & purpose. Understands business goals at a feature & product level. Actively and consistently seeks learning opportunities.

Direct Manager/Direct Reports:

  • This Position typically reports to User Experience Manager.
  • This role has 0 direct reports.

                    
Travel Requirements:

  • Typically requires overnight travel 5% to 20% of the time.
     

Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
     

Working Conditions:

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
     

Minimum Qualifications:

  • Must be 18 years of age or older.
  • Must be legally permitted to work in the United States.
     

Preferred Qualifications:

  • 2-4 years of UX experience in an Enterprise or retail environment or a degree in related field
  • 2-4 years of experience working with agile software development teams
  • Desire to thrive in a fast-moving environment
     

Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
     

Preferred Education:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

  • 2
     

Preferred Years of Work Experience:

  • 2

Competencies:

  • Action Oriented
  • Collaborates
  • Communicates Effectively
  • Customer Focus
  • Drives Results

Skills Required

  • Must be at least 18 years old.
  • Must be legally permitted to work in the United States.
  • Bachelor's degree or equivalent in a related field.
  • At least 2 years of work experience.
  • 2–4 years of UX experience in an enterprise or retail environment, or a related degree.
  • 2–4 years of experience working with agile software development teams.
  • Ability or desire to thrive in a fast-moving environment.

The Home Depot Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Home Depot and has not been reviewed or approved by The Home Depot.

  • Retirement Support — A 401(k) plan with company matching supports long-term savings alongside core pay. Retirement programs are consistently positioned as a meaningful part of total compensation.
  • Equity Value & Accessibility — An Employee Stock Purchase Plan enables discounted stock ownership as a core element of compensation. Equity opportunities complement wages and are accessible beyond full-time salaried roles.
  • Strong & Reliable Incentives — Profit-sharing and store-performance bonuses offer additional earnings opportunities beyond base pay. Incentive programs are described as recurring and tied to store results.

The Home Depot Insights

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The Company
HQ: Atlanta, GA
129,974 Employees
Year Founded: 1977

What We Do

The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable and experienced professionals. We operate over 2,200 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada and Mexico. All of our associates have one thing in mind — helping our customers build and improve upon their homes. Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.

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