Summary
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We partner with our customers to deliver cloud-based core, data, and digital solutions that power the property and casualty (general) insurance industry.Within the Global Delivery Center in Kuala Lumpur, our Digital team builds and implements customer-facing portals and digital experiences on top of Guidewire’s Jutro Digital Platform and InsuranceSuite Cloud APIs.
Job Description
Role Overview
We are looking for a Digital Developer to join our PS – GDC Digital team in Kuala Lumpur. You will develop and enhance web-based digital experiences (e.g., quote & buy journeys, self-service portals, agent/broker portals) for insurers using Jutro, React, and InsuranceSuite Cloud APIs.
In this role, you will work closely with UX designers, business analysts, architects, and other developers to deliver high-quality, maintainable solutions that meet customer and business needs.
Key Responsibilities
Implement and enhance digital applications using Jutro / React / TypeScript / JavaScript / HTML / CSS based on UX designs, technical specs, and user stories.
Integrate digital applications with InsuranceSuite and other back-end systems using RESTful APIs, SDKs, and configuration.
Configure and extend out-of-the-box Jutro components, schemas, and design tokens to support customer brand, products, and business rules.
Participate in estimation, sprint planning, daily stand-ups, and reviews as part of an agile project team.
Write clean, testable, and performant code; create and maintain unit tests (e.g., Jest, React Testing Library) for key components and flows.
Troubleshoot and resolve defects across development, stabilization, UAT, and warranty phases.
Collaborate with UX designers to ensure technical feasibility of designs and provide feedback on edge cases and constraints.
Work with integration and core product teams to design and consume APIs in a way that minimizes coupling and supports maintainability.
Contribute to project and technical documentation (e.g., design decisions, API usage, configuration notes, runbooks).
At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.
Required Qualifications & Experience
2–4 years of hands-on experience in front-end or full-stack web development.
Strong proficiency in JavaScript / TypeScript and a modern front-end framework — ideally React.
Solid understanding of HTML5, CSS3, responsive layout, and component-based UI architectures.
Experience working with RESTful APIs (consuming, handling responses, error handling, authentication).
Exposure to enterprise or B2B web applications; comfort working with complex business logic and workflows.
Familiarity with source control and CI/CD practices (e.g., Git, pull requests, branching, basic pipelines).
Experience working in agile teams and collaborating with BAs, QA, UX, and architects.
Good verbal and written communication skills in English; able to discuss trade-offs and explain technical decisions.
Demonstrated ability to embrace AI and apply it to your role as well as use data-driven insights to drive innovation, productivity, and continuous improvement.
Nice to Have
Experience with:
Jutro Digital Platform, or other design-system driven / schema-based frameworks.
Insurance, financial services, or other regulated industries.
Testing frameworks such as Jest, React Testing Library, or similar.
Cloud-native development, containers, or DevOps tooling.
Familiarity with P&C / General Insurance concepts (policies, quotes, billing, claims, portals).
Prior consulting / implementation project experience with external customers.
What We Offer
The opportunity to work on regional and global digital transformation projects with leading insurers.
A clear Digital Developer learning path (Jutro, APIs, integration, certifications) and mentoring within the Digital Community of Practice.
Hybrid working model in Kuala Lumpur with a strong local GDC community and collaboration with global Digital and GSC teams.
Competitive compensation and benefits with room to grow into senior digital developer or architecture roles over time.
#LI-AA1
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
Skills Required
- 1-3 years of user experience, interaction design, and user interface design in enterprise/complex business processes
- Experience with Figma
- Experience with Miro
- Experience with Photoshop
- Experience with Microsoft Office and Google Workspace
- Experience or knowledge of working with design systems and design tokens
- Fluent business English
- Excellent organizational skills
- Keen attention to detail
- Ability to manage multiple tasks and projects
- Ability to work in an Agile/Scrum environment
- Demonstrated ability to embrace emerging technologies, especially AI, and apply data-driven insights
- Bachelor's or Master's in HCI, Industrial Design, UX Design, Design Thinking, or related (preferred)
- Insurance domain knowledge and/or experience in financial services
- Strong relationship management skills
- Experience with insurance carriers or implementation partners
- Knowledge or training in Design Thinking principles
Guidewire Software Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Guidewire Software and has not been reviewed or approved by Guidewire Software.
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Flexible Benefits — Flexible work options and distinctive global mobility programs enable remote/hybrid arrangements and short-term or longer-term cross-border work opportunities. Feedback suggests these options are a meaningful differentiator for those valuing location flexibility.
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Leave & Time Off Breadth — Unlimited PTO in the U.S., dedicated volunteer time, and a personal 'My Day' accompany generous parental leave. These elements indicate a broad time-off offering that supports rest, community engagement, and family needs.
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Equity Value & Accessibility — Equity grants (RSUs) and an employee stock purchase plan are positioned as significant parts of total compensation. Stock-based components can enhance overall pay, with value influenced by market conditions.
Guidewire Software Insights
What We Do
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540 insurers, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
Why Work With Us
We're focused on each and every employees' personal and professional development, and offer internal career mobility programs and growth opportunities that make Guidewire unique. Other perks like generous PTO, flexible working, our Guidewire Gives Back charitabeland our "Work From Almost Anywhere" program support our employees' work-life balance
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