User Profile Management Systems Administrator - TS/SCI with Polygraph

Posted Yesterday
Be an Early Applicant
5 Locations
In-Office or Remote
97K-131K Annually
Mid level
Aerospace • Information Technology • Professional Services • Security • Software
The Role
Administer and maintain enterprise user profile management systems across physical, VDI, and cloud endpoints. Monitor performance, troubleshoot profile corruption/sync/authentication issues, perform migrations, apply patches and hardening, collaborate with endpoint, storage, and cybersecurity teams, and maintain documentation and SOPs to ensure secure, compliant, and reliable user profile delivery.
Summary Generated by Built In

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Policy Enforcement, Profile Management, User Environment Management (UEM), Virtual Desktop Infrastructure (VDI)

Certifications:

None

Experience:

4 + years of related experience

US Citizenship Required:

Yes

Job Description:

USER PROFILE MANAGEMENT SYSTEMS ADMINISTRATOR

YOUR IMPACT

Own your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise—directly, contributing to a mission that protects our nation every day.

CIO Infrastructure Services (CIS) is growing, and we invite both our experienced incumbents and new team members to be part of what’s next. Incumbents bring invaluable mission insight, while new talent adds fresh ideas and energy. Together, we’ll strengthen continuity and drive the next generation of innovation.

MEANINGFUL WORK AND PERSONAL IMPACT

As a User Profile Management Systems Administrator supporting CIS, you will maintain, secure, and optimize enterprise user profile management systems that ensure consistent, reliable user experiences across multinetwork desktop, VDI, and cloud environments. You will manage profile integrity, reduce login issues, and support seamless mobility of user settings and data, directly contributing to productivity, system resilience, and mission readiness across the enterprise.

KEY RESPONSIBILITIES:

  • Administer, operate, and maintain enterprise user profile management platforms, ensuring stable, consistent, and secure user profile delivery across physical and virtual endpoints
  • Monitor system health, logon times, storage usage, replication, and overall profile performance, resolving issues that impact user productivity and system responsiveness
  • Support profile migrations, transfers, and updates across networks, domains, and environments, ensuring data integrity and alignment with approved configuration standards
  • Troubleshoot complex profile related issues including corruption, sync failures, policy conflicts, authentication dependencies, and domain placement errors
  • Implement configuration updates, version changes, architecture optimizations, and operational modifications to sustain resilient, compliant profile environments
  • Maintain accurate documentation, SOPs, and configuration artifacts supporting change management, troubleshooting, and operational sustainment
  • Collaborate with endpoint, VDI, storage, authentication, and cybersecurity teams to maintain profile health, integrate new capabilities, and improve end user experience
  • Apply security updates, software patches, and configuration fixes to profile management systems, ensuring compliance with enterprise security baselines and hardening requirements
  • Identify and remediate noncompliant profile management components by reviewing vulnerability and compliance reports, resolving patching exceptions, and validating corrective actions across environments

WHAT YOU’LL NEED TO SUCCEED:

  • EXPERIENCE REQUIREMENTS:
    User Profile Management Systems Administrator Senior - Requires a Bachelor’s degree in an IT‑related field or 8+ years of relevant IT experience in lieu of a degree.
    User Profile Management Systems Administrator Principal - Requires a Bachelor’s degree in an IT‑related field or 10+ years of relevant IT experience in lieu of a degree.
  • CLEARANCE:  Active TS/SCI clearance with a favorable Polygraph
  • CERTIFICATIONS:  Meet DoD 8140 Information Assurance Workforce certification requirements (e.g., Security+ CE)
  • Additional training – Microsoft 365 Certified: Endpoint Administrator Associate (40+ hrs)
  • Hands on experience administering enterprise endpoint management platforms (e.g., MECM/ Intune or similar) across multinetwork environments
  • Strong proficiency in OS deployment, task sequencing, imaging, driver management, application packaging, and automation
  • Experience with secure configuration, endpoint hardening, encryption, and compliance enforcement
  • Familiarity with patch management, vulnerability remediation, and endpoint compliance auditing
  • Ability to diagnose and resolve complex endpoint, authentication, profile, and configuration issues
  • Strong documentation, communication, and cross team collaboration skills
  • US citizenship required
  • LOCATION: Onsite

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

#CIS

The likely salary range for this position is $96,569 - $130,651. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA MD Annapolis Junction

Additional Work Locations:

USA CO Colorado Springs - 8610 Explorer Dr (COC036), USA DC Washington, USA FL MacDill AFB - 7115 S Boundary Blvd (FLC096), USA VA Springfield - 7770 Backlick Rd (VAS110)

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

 



Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Skills Required

  • Active Top Secret SCI clearance with favorable Polygraph
  • US citizenship
  • 4+ years related IT experience
  • Meet DoD 8140 Information Assurance Workforce certification requirements (e.g., Security+ CE)
  • Hands-on experience administering enterprise endpoint management platforms (e.g., MECM/Intune) across multinetwork environments
  • Strong proficiency in OS deployment, imaging, driver management, application packaging, and automation
  • Experience with secure configuration, endpoint hardening, encryption, and compliance enforcement
  • Familiarity with patch management, vulnerability remediation, and endpoint compliance auditing
  • Ability to diagnose and resolve complex endpoint, authentication, profile, and configuration issues
  • Onsite work at listed government locations
  • Microsoft 365 Certified: Endpoint Administrator Associate (40+ hours)

General Dynamics Information Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about General Dynamics Information Technology and has not been reviewed or approved by General Dynamics Information Technology.

  • Affordable Benefits Pay and benefits are described as good or okay in multiple places, and the overall package is often portrayed as acceptable even when base pay is not viewed as top-tier.
  • Healthcare Strength Medical, dental, and vision plan options are presented as comprehensive, with additional protections like disability and life insurance contributing to a well-rounded health and protection offering.
  • Retirement Support A 401(k) plan with company match is consistently highlighted as part of the total rewards package, supporting longer-term financial planning.

General Dynamics Information Technology Insights

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The Company
HQ: Falls Church, VA
21,625 Employees

What We Do

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

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