User Experience (UX) Designer Sr
The User Experience Designer Sr will advocate for our clients, creating user experiences that connect business objectives to customer-centered digital experiences. They will conceptualize these experiences through collaboration, sketching, storyboarding, information modeling and other methods. Candidates should possess an extensive knowledge of the design thinking process and the ability to deliver high-quality experiences that optimize performance across EverBank's digital platforms. Candidates must include a portfolio of work with their application.
Key Responsibilities and Duties
- Collaborate with marketing, product and technology partners to fully understand the customer journey, potential gaps, and opportunities.
- Develop artifacts ranging from low- to high-fidelity wireframes, user flows, visual designs, specifications, annotations, and other documentation as needed throughout the design process to appropriately communicate the experience.
- Using an established design system, build or update website pages within a content management system (CMS) to optimize customer journeys, and improve conversion, engagement, and discoverability.
- Explore new opportunities for the design system to ensure not only brand continuity, but its evolution to meet new user expectations.
- Partner with Technology to ensure technical feasibility and expected implementation of design system components including participating in Product Requirement Documentation (PRD) and User Acceptance Testing (UAT).
- Stay current on the competitive landscape and trends within the financial service market.
- Maintain working knowledge of emerging user interface, interaction design standards and best practices.
Educational Requirements
- University (Degree) Preferred
Minimum Qualifications
- 5+ years of professional UX/UI design experience creating digital customer experiences, including wireframes, user flows, prototypes, and visual designs.
- Experience in using and contributing to design systems across web and digital platforms.
- Advanced proficiency with UX design tools and methodologies – Figma and modern design workflows
- Strong problem-solving and collaboration skills with the ability to balance user needs, business goals, and technical constraints
- Ability to communicate and present design solutions, clearly articulating customer journeys and design rationale
Preferred Qualifications
- 7+ years of UX design experience, preferably within financial services, banking, fintech, or other highly regulated industries.
- Experience working within a Content Management System (CMS) to build, update, and optimize web experiences.
- Understanding of digital marketing funnels, customer journey optimization, and conversion strategies
- Bachelor's degree in User Experience Design, Human-Computer Interaction, Graphic Design, Digital Design Media, Marketing or a related field, highly preferred
Role Specific Work Experience
- 5+ Years Required; 7+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
8IC
Posting end date: 7/30/2026
Skills Required
- 5+ years of professional UX/UI design experience creating digital customer experiences, including wireframes, user flows, prototypes, and visual designs.
- Experience in using and contributing to design systems across web and digital platforms.
- Advanced proficiency with UX design tools and methodologies - Figma and modern design workflows.
- Strong problem-solving and collaboration skills with the ability to balance user needs, business goals, and technical constraints.
- Ability to communicate and present design solutions, clearly articulating customer journeys and design rationale.
- Candidates must include a portfolio of work with their application.
- 7+ years of UX design experience, preferably within financial services, banking, fintech, or other highly regulated industries.
- Experience working within a Content Management System (CMS) to build, update, and optimize web experiences.
- Understanding of digital marketing funnels, customer journey optimization, and conversion strategies.
- Bachelor's degree in User Experience Design, Human-Computer Interaction, Graphic Design, Digital Design Media, Marketing or a related field (preferred).
- University degree preferred.
EverBank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EverBank and has not been reviewed or approved by EverBank.
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Fair & Transparent Compensation — Pay is often positioned as fair-to-good, including being competitive for certain roles and local markets. Satisfaction appears stronger in specific teams where compensation aligns with expectations.
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Wellbeing & Lifestyle Benefits — Well-being extras are emphasized, including a Lifestyle Spending Account for eligible wellness expenses alongside wellness resources and an EAP. These features can increase perceived total rewards value beyond base pay.
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Retirement Support — Retirement support is framed around a 401(k) match up to 4% with additional insurance protections. The structure is described as competitive for a mid-size bank, even if not best-in-class.
EverBank Insights
What We Do
EverBank is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital account access for clients 24/7, in addition to phone banking services and a network of financial centers across Florida. EverBank’s commitment is to deliver our clients high-performing, high-yield solutions backed by exceptional service, giving them the advantage they expect, to make the most of their money.
