User Experience Study Tester - OKX Crypto Exchange

Posted 6 Days Ago
Be an Early Applicant
Hiring Remotely in Poland
Remote
18-20 Hourly
Entry level
Artificial Intelligence • Information Technology • Software • Database • Automation
The Role
Conduct guided usability studies of the OKX cryptocurrency exchange and competitor apps. Participants register accounts, complete identity verification, deposit reimbursed funds, make a crypto purchase, narrate their experience while recording screen and audio, submit feedback, and attend a weekly debrief call.
Summary Generated by Built In
Freelance · Task-Based · RemoteAbout Us

Volga Partners is a U.S.-based leader in Artificial Intelligence and machine learning, working with top technology giants and multinational corporations. Beyond AI, we deliver IT solutions, business process outsourcing, advanced professional services, and crowd-sourced research across global markets.

Role Overview

We are seeking User Experience Study Testers to participate in a structured research project evaluating the onboarding and payment journey within the OKX cryptocurrency exchange app.

You’ll complete a guided first-time user journey, narrate your experience, and provide detailed feedback on usability, clarity, and overall user experience. This is a freelance, task-based opportunity aligned with the IST time zone.

What You’ll Do
  • Register a new account on OKX and competitor apps
  • Complete identity verification (ID scan & selfie)
  • Deposit funds (fully reimbursed)
  • Make an initial crypto purchase
  • Narrate your thoughts aloud while recording your screen and audio
  • Submit recordings and written feedback questionnaires
  • Attend a weekly 1-hour debrief call (Fridays)
Who We’re Looking For
  • New users (must NOT have used OKX or competitor apps before)
  • Valid government ID (passport, driver’s license, residence permit, or eID)
  • Working payment method (bank transfer, card, PayPal, Apple/Google Pay, or local option)
  • Fluent in local language + able to narrate in English
  • Access to both Android and iOS devices
  • Ability to record screen with clear audio in a quiet, private space
Quality Expectations
  • Thoughtful, natural-paced participation (no rushing)
  • Clear, specific narration and written feedback
  • Ratings consistent with explanations provided
  • Strict adherence to task sequence (Sign Up → Verify → Deposit → Purchase)
Compensation
  • Poland: $18–$20 PER 1-HOUR SESSION
  • Full payment for work meeting project standards
  • Higher tier rates available for consistently strong quality
Schedule
  • Weekly debrief call: Fridays, 4:00 PM SGT / 1:30 PM IST / 1:00 PM PKT
  • Duration: 1 hour
  • Testers notified one week in advance

This is a great opportunity to contribute to a global research project, sharpen your testing skills, and earn competitive pay while working remotely.


Requirements
  • UX/Testing Experience: Experience in UX Testing, Usability Testing, QA, Software Testing, or Product Testing.
  • UX Knowledge: Basic understanding of UX Research, UX Design, and usability testing.

Skills Required

  • Must be a new user who has not previously used OKX or competitor cryptocurrency apps
  • Valid government-issued ID, such as a passport, driver's license, residence permit, or eID
  • Working payment method, such as bank transfer, card, PayPal, Apple Pay, Google Pay, or a local option
  • Fluency in the local language and ability to narrate experiences in English
  • Access to both Android and iOS devices
  • Ability to record the screen with clear audio in a quiet, private space
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The Company
HQ: Kirkland, Washington
396 Employees
Year Founded: 2020

What We Do

Working with forward looking technology visionaries to help achieve their company goals in a reliable manner using ever changing technology needs. On-shore and off-shore product solutions, ML/AI testing, audit and content moderation using a global workforce in all major languages. Volga Partners provides AI optimization services and AI solutions which focuses on engineering services and data to both big tech and other industries. Customer support with fully integrated call center and chat support using tone recognition and generative AI LLMs. We partners to deliver success to all stakeholders

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