User Experience Study Tester - OKX Crypto Exchange

Posted 5 Days Ago
Be an Early Applicant
3 Locations
Remote
18-25 Hourly
Entry level
Artificial Intelligence • Information Technology • Software • Database • Automation
The Role
Participate remotely in guided usability research for the OKX cryptocurrency exchange and competitor apps. Test onboarding, identity verification, deposits, and initial crypto purchases while recording screen, audio, and spoken thoughts. Submit written feedback and attend a weekly one-hour debrief call. Participants must be new to the tested apps, provide valid identification and payment methods, use both Android and iOS devices, and communicate fluently in the local language and English.
Summary Generated by Built In
Freelance · Task-Based · RemoteAbout Us

Volga Partners is a U.S.-based leader in Artificial Intelligence and machine learning, working with top technology giants and multinational corporations. Beyond AI, we deliver IT solutions, business process outsourcing, advanced professional services, and crowd-sourced research across global markets.

Role Overview

We are seeking User Experience Study Testers to participate in a structured research project evaluating the onboarding and payment journey within the OKX cryptocurrency exchange app.

You’ll complete a guided first-time user journey, narrate your experience, and provide detailed feedback on usability, clarity, and overall user experience. This is a freelance, task-based opportunity aligned with the IST time zone.

What You’ll Do
  • Register a new account on OKX and competitor apps
  • Complete identity verification (ID scan & selfie)
  • Deposit funds (fully reimbursed)
  • Make an initial crypto purchase
  • Narrate your thoughts aloud while recording your screen and audio
  • Submit recordings and written feedback questionnaires
  • Attend a weekly 1-hour debrief call (Fridays)
Who We’re Looking For
  • New users (must NOT have used OKX or competitor apps before)
  • Valid government ID (passport, driver’s license, residence permit, or eID)
  • Working payment method (bank transfer, card, PayPal, Apple/Google Pay, or local option)
  • Fluent in local language + able to narrate in English
  • Access to both Android and iOS devices
  • Ability to record screen with clear audio in a quiet, private space
Quality Expectations
  • Thoughtful, natural-paced participation (no rushing)
  • Clear, specific narration and written feedback
  • Ratings consistent with explanations provided
  • Strict adherence to task sequence (Sign Up → Verify → Deposit → Purchase)
Compensation
  • Netherlands, France, Germany: $20–$25 PER 1-HOUR SESSION
  • Poland: $18–$20 PER 1-HOUR SESSION
  • Full payment for work meeting project standards
  • Higher tier rates available for consistently strong quality
Schedule
  • Weekly debrief call: Fridays, 4:00 PM SGT / 1:30 PM IST / 1:00 PM PKT
  • Duration: 1 hour
  • Testers notified one week in advance

This is a great opportunity to contribute to a global research project, sharpen your testing skills, and earn competitive pay while working remotely.


Requirements
  • UX/Testing Experience: Experience in UX Testing, Usability Testing, QA, Software Testing, or Product Testing.
  • UX Knowledge: Basic understanding of UX Research, UX Design, and usability testing.

Skills Required

  • Must not have previously used OKX or competitor cryptocurrency exchange apps
  • Valid government-issued identification, such as a passport, driver's license, residence permit, or eID
  • Working payment method, such as bank transfer, card, PayPal, Apple Pay, Google Pay, or a local option
  • Fluent in the local language and able to narrate in English
  • Access to both Android and iOS devices
  • Ability to record the screen with clear audio in a quiet, private space
  • Ability to complete the prescribed testing sequence and provide clear, specific narration and written feedback
  • Ability to attend a weekly one-hour Friday debrief call
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The Company
HQ: Kirkland, Washington
396 Employees
Year Founded: 2020

What We Do

Working with forward looking technology visionaries to help achieve their company goals in a reliable manner using ever changing technology needs. On-shore and off-shore product solutions, ML/AI testing, audit and content moderation using a global workforce in all major languages. Volga Partners provides AI optimization services and AI solutions which focuses on engineering services and data to both big tech and other industries. Customer support with fully integrated call center and chat support using tone recognition and generative AI LLMs. We partners to deliver success to all stakeholders

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