User Experience Strategist, Specialist

Sorry, this job was removed at 06:13 p.m. (CST) on Thursday, Apr 30, 2026
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6 Locations
In-Office
Fintech
The Role

Partners with teams across the enterprise to define the strategy and design direction, architecture, development, and content disciplines and ensure cohesion across all communication channels.

Core Responsibilities

1. Architects UX Strategy Across Programs
Develops and leads user experience interface architecture strategies that align with business and marketing goals. Drives initiatives that elevate the overall user journey and ensure cohesion across teams, platforms and touchpoints.

2. Leads Cross-Divisional Collaboration
Partners with cross-functional team members, including product, engineering, analytics and research, to deliver high-impact experience solutions. Coordinates creation and delivery of designs, prototypes, and documentation. Regularly presents strategic recommendations to senior leaders and stakeholders to influence direction and priorities.

3. Explores Emerging Technologies and Market Trends
Maintains a strong awareness of evolving industry and market trends to inform strategic UX decisions and ensure solutions remain competitive and forward-thinking.

4. Applies Research and Data-Driven Insights
Utilizes both qualitative and quantitative data and insights to inform decisions. Synthesizes user feedback, behavioral data, and analytics to continuously refine and optimize the user experience.

5. Defines Experience Requirements and Guides Execution
Collaborates with product owners and cross-functional team members to define user and business requirements. Ensures strategic alignment from concept through delivery, partnering closely with development teams to maintain design integrity throughout execution.

6. Champions Strategic UX Initiatives and Special Projects
Leads or contributes to special projects that advance UX maturity across the organization. Takes initiative in identifying gaps, proposing solutions, and mentoring team members to foster a culture of design excellence.

Qualifications

  • Five years related work experience, Two years of User Experience or User Interface experience.

  • Undergraduate degree or equivalent combination of training and experience in a creative or technical field. Graduate degree preferred.

  • UX design and mobile app experience preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Vanguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.

  • Retirement Support Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
  • Affordable Benefits Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.

Vanguard Insights

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The Company
Charlotte, NC
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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