NLB Services offers a wide-range and best-in-class suite of value-based business solutions comprising of IT services, HR solutions, On-site & Off-site Outsourcing and Consulting services that are built on its robust process domain and people management expertise.
At NLB Services, we believe in a work culture that is open and energetic. Our operational methodology is clear and object oriented, blended with flexibility and a proactive attitude to help us focus on developing the right expertise that is required to deliver an unmatched set of services and products. Our team of experts works 24/7 to add value to your existing business and help you grow exponentially.
The User Experience Researcher will be primarily responsible for designing, conducting, analyzing, and reporting on user-centered design research and usability testing for the company website, including identification of user needs and goals, task and workflow modeling, ethnography and persona development as well as rapid iterative usability testing, and more formal, in-depth testing. A successful User Experience Researcher must be able to work with minimal supervision on multiple concurrent projects.
• Conduct usability research both online and in the field and provide recommendations for improvement.
• Serve as a member of a team that acts as a 'repository' of research-based usability knowledge.
• Work with project business representatives and team members to test business requirements using heuristic/qualitative methods.
• Determine user needs by conducting task-focused analyses.
• Work with graphic designers to test proposed look & feel initiatives.
• Coordinate, conduct and moderate
QualificationsUser Experience Researcher
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- Experience in user-centered design research
- Proficiency in usability testing methodologies
- Ability to work with minimal supervision on multiple projects
- Experience in ethnography and persona development
- Collaboration skills with graphic designers
NLB Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NLB Services and has not been reviewed or approved by NLB Services.
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Fair & Transparent Compensation — Published role-specific salary ranges and broad pay data create clearer expectations and indicate alignment with market bands for many IT staffing/consulting roles. Publicly visible anchors help candidates benchmark offers before negotiating.
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Healthcare Strength — Health coverage is described as including medical, dental, and vision with options such as HSA/FSA. These offerings are positioned as part of a conventional package alongside PTO and other standard benefits.
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Retirement Support — A 401(k) plan is confirmed to be available for at least some employees. This indicates retirement benefits are part of the offering under certain employment arrangements.
NLB Services Insights
What We Do
Founded in 2007, NLB Services is one of the fastest-growing global technology and digital talent solutions providers. Our comprehensive range of technology and digital talent solutions are backed by our deep understanding of our client needs and rich industry experience. Headquartered in Alpharetta, Georgia (USA), our vast global presence and unyielding customer centricity have enabled us to forge strategic partnerships with leading Fortune 500 companies, worldwide. We are a strong team of over 8000 professionals with unparalleled domain depth and exceptional digital expertise. Awards and Recognition: • Financial Times - The Americas' Fastest Growing Companies 2023 • SIA Top 100 Largest US Staffing Firms for 2023 • SIA Fastest-Growing US Staffing Firms 2019-2023 • Economic Times - India’s Best Organizations for Women in 2023 • Major Contender in Everest Group's US IT Contingent Talent and Strategic Solutions PEAK Matrix® Assessment 2023 • BW Diversity & Inclusion Award 2022 - Winner • BW People & HappyPlus - The Happy Workplaces Award 2022 • Financial Express FuTech Award 2022 • INC. 5000 - Fastest-Growing Private Companies in America 2021
