User Experience Researcher

Posted 5 Days Ago
Bethesda, MD
Mid level
Biotech
The Role
As a User Experience Researcher, you will lead user research efforts, conduct interviews and usability testing, and analyze data to inform design decisions for government clients. You'll also create user personas, develop outreach strategies, and document requirements to enhance user experiences in a data sequencing initiative.
Summary Generated by Built In

Overview

Black Canyon Consulting (BCC) is a premium provider for life sciences, project and program management. We are searching for a Change Management Specialist to support our work with a renowned federal agency where you will help drive modernization in one of the world’s largest data repositories.

We are looking for full-time candidates currently residing in the United States. This position is available for remote work.

Position Description

We are seeking a UX Researcher to lead user research efforts and provide actionable insights for our government clients success of the IT/Product Modernization for one of the largest public repositories of high throughput data sequencing. You will conduct user interviews, usability testing, and analyze data to inform design decisions and enhance user experiences. Strong analytical skills, excellent communication, and a thorough understanding of user-centered design principles are essential.


In this role, you will conduct user research, perform usability testing, and analyze data to inform design decisions and enhance user experiences for government clients. Strong analytical skills, excellent communication, and a thorough understanding of user-centered design principles are essential.

If you are interested in being a part of an organization that operates within the intersection of technology and health, please apply today!

Roles & Responsibilities

  • Identify and document key stakeholders and user personas for our highly visible data sequencing initiative
  • Identify and document user personas
  • Develop outreach strategy for new data model
  • Conduct user research through user interviews, surveys, and focus groups to gather insights on user needs and preferences
  • Compile findings into actionable requirements for the updated data model development
  • Prioritize requirements based on business goals and user needs
  • Measure impact of the initiative on user’s sentiment
  • Create help documents and other web content
  • Create communication assets for stakeholder engagement and marketing
  • Document product use cases
  • Document product specifications and related data structures
  • Prepare product wireframes and prototypes for engagement with stakeholders
  • Plan and implement workshops and codeathons to refine data model components and related products

Education and Experience

  • Bachelor's degree in relevant field; advanced degree desired
  • 3+ years of UX Research experience
  • 3+ years conducting interviews and gathering data
  • 3+ years of Figma, Adobe XD, or similar experience
  • Must have strong oral and verbal communication skills

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

We offer a competitive salary commensurate with experience and the targeted range for this position is $60,000 - $90,000.

If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!


Top Skills

Adobe Xd
Figma
The Company
HQ: Bethesda, MD
271 Employees
On-site Workplace
Year Founded: 1988

What We Do


Official account of the National Center for Biotechnology Information (NCBI) at the National Library of Medicine. NCBI serves as an international resource for the scientific research community - providing access to public databases and software tools for analyzing biological data, as well as performing research in computational biology.

The NCBI was established in 1988 by an act of the United States Congress as division of the National Library of Medicine at the National Institutes of Health, with a mission to find new approaches to deal with the increasing volume and complexity of biological data in order to facilitate the understanding of genes and their role in health and disease.

The NCBI is made up of multidisciplinary research and development teams composed of molecular biologists, biochemists, structural biologists, clinicians, mathematicians, and computer scientists who:

Archive: Gather scientific and medical research data from around the globe
• Serve as the largest repository of the world’s primary biological research data
• Produce curated datasets to enhance the value and usability of the primary data

Access: Develop systems for discovering and integrating scientific and medical data
• Create search tools and data cross-referencing mechanisms
• Display and enable download of information from the world's largest collection of biological data

Advance: Promote understanding of processes that effect health and disease
• Perform cutting-edge research in computational biology
• Design and build algorithms, programs and systems for analysis of biological data
• Provide support and training through a varied and vigorous outreach program

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