User Experience Designer, Specialist

Posted 5 Days Ago
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Malvern, PA, USA
In-Office
Senior level
Fintech
The Role
Design end-to-end advisor-facing digital products and interfaces. Create wireframes, flows, prototypes, and high-fidelity designs in Figma. Collaborate with product, engineering, UX strategy, and research teams, leverage user research and analytics to inform design, present to stakeholders, contribute to design standards, and mentor junior designers.
Summary Generated by Built In

User Experience Designer

 

About the Role

We're seeking a User Experience Designer, Specialist to design intuitive digital applications that support Financial Advisors in delivering financial planning and coaching experiences for their clients.

In this role, you'll partner closely with UX Strategists, Product Managers, Engineers, and business stakeholders to transform customer insights and business goals into seamless digital experiences. You'll focus on designing advisor-facing software applications, helping simplify sophisticated financial workflows while improving usability and advisor efficiency.

 

Key Responsibilities

  • Design end-to-end experiences for advisor-facing applications and digital products.

  • Translate UX strategy, business requirements, and user needs into intuitive workflows and user interfaces.

  • Create wireframes, user flows, prototypes, and high-fidelity designs using Figma.

  • Partner with UX Strategists to bring customer-centered experience strategies to life.

  • Collaborate with Product, Engineering, Analytics, and business teams throughout the product lifecycle.

  • Leverage user research, customer feedback, and analytics to drive design decisions.

  • Present design recommendations and concepts to stakeholders and leadership.

  • Contribute to design standards, best practices, and continuous improvement initiatives.

  • Mentor junior designers and participate in design reviews.

 

Required Qualifications

  • 5+ years of UX, Product Design, or UI/UX experience.

  • Experience designing software applications or digital products.

  • Proficiency with Figma and design systems.

  • Strong understanding of user-centered design, interaction design, and information architecture.

  • Experience partnering with cross-functional teams including Product and Engineering.

  • Strong communication, presentation, and stakeholder management skills.

  • Bachelor's degree or equivalent combination of education and experience.

 

Preferred Qualifications

  • Experience designing B2B or B2B2C software products.

  • Experience supporting financial services, fintech, wealth management, or advisor technology platforms.

  • Experience designing applications that support complex workflows and power users.

  • Experience partnering with UX Strategists and Researchers.

  • Curiosity and interest in AI-driven design tools, agents, and emerging technologies.

  • Experience incorporating AI capabilities into product experiences or design workflows.

  • Experience using customer insights, analytics, and usability testing to inform design decisions.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Skills Required

  • 5+ years of UX, Product Design, or UI/UX experience.
  • Experience designing software applications or digital products.
  • Proficiency with Figma and design systems.
  • Strong understanding of user-centered design, interaction design, and information architecture.
  • Experience partnering with cross-functional teams including Product and Engineering.
  • Strong communication, presentation, and stakeholder management skills.
  • Bachelor's degree or equivalent combination of education and experience.
  • Experience designing B2B or B2B2C software products.
  • Experience supporting financial services, fintech, wealth management, or advisor technology platforms.
  • Experience designing applications that support complex workflows and power users.
  • Experience partnering with UX Strategists and Researchers.
  • Curiosity and interest in AI-driven design tools, agents, and emerging technologies.
  • Experience incorporating AI capabilities into product experiences or design workflows.
  • Experience using customer insights, analytics, and usability testing to inform design decisions.

Vanguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.

  • Retirement Support Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
  • Affordable Benefits Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.

Vanguard Insights

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The Company
HQ: Malvern, PA
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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