Description
As a leading provider of annuities, MassMutual Ascend is committed to taking financial futures above and beyond. This means offering innovative products that fit our customers’ unique needs – whether it’s protecting their hard-earned savings, receiving guaranteed income or providing for loved ones. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come.
The Opportunity
As a User Acceptance Tester II in our Operations group, you will contribute to the discovery, execution, and implementation of new or enhanced functionality that improves the user experience of both internal and external customers, helping to facilitate the client experience and grow our company in the industry.
Job Responsibilities
- Creates and executes various testing documentation (including plans, conditions, and scripts) based on business filing (rate, rule, and form), user requirements, technical requirements, and integrations with other core business applications:
- Writes, maintains, and analyzes Excel rating requirements for rate revision testing.
- Tests software to ensure proper operation and freedom from defects.
- Performs regression testing and may include automated test tools.
- Ensures adequate software testing, in accordance with established standards and requirements, prior to implementation.
- Creates and maintains Test Script and/or Case Library.
- Coordinates testing with both internal and external associates
- Identifies, documents, and resolves problems, including the coordination and retesting of resolutions.
- Devises improvements to current procedures and develops models of possible future configurations.
- Maintains and develops business knowledge and customer relationships.
- Assists in training business units (in-person or documented training)
- Performs other duties as assigned.
Minimum Qualifications
- High School Diploma or equivalent
- Demonstrated ability to analyze, perform testing and problem solve
Ideal Qualifications
- Three years experience in a testing or analyst role
- Experience with annuities a plus
#LI-MM1
Why Join Us.
MassMutual Ascend Life Insurance Company is an Equal Employment Opportunity employer. We welcome all persons to apply.
At MassMutual Ascend we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance..
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What We Do
MassMutual Ascend (previously Great American Life) At MassMutual Ascend, we are committed to going above and beyond – so when it comes to your financial future, the impossible feels possible. As a leading provider of annuities, we see our products as more than just contracts. Our annuities are transparent and easier to understand, so you always know what to expect. The status quo isn’t a status we ever want. At MassMutual Ascend, we’ll always be in pursuit of better – so you can navigate your future with confidence. Products issued by MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). All guarantees subject to the claims-paying ability of MassMutual Ascend. Registered index-linked annuities underwritten and distributed by MM Ascend Life Investor Services, LLC, member FINRA and an affiliate of MassMutual Ascend Life Insurance Company
