(USA) Senior Technology Operations

Posted Yesterday
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Bentonville, AR, USA
Hybrid
80K-155K Annually
Senior level
Big Data • Cloud • Logistics • Machine Learning • Retail
The Role
Leads complex technology programs by managing estimation, risks, resources, budgets, milestones, dependencies, and stakeholder communication. Coordinates cross-functional teams, translates business needs into actionable plans, supports security and cloud transformation initiatives, and drives process improvement and organizational change. The role ensures program governance, operational excellence, measurable outcomes, and alignment with strategic objectives.
Summary Generated by Built In
Position Summary...

What you'll do...Role summary:
The Senior Technology Operations role leads the planning, monitoring, and execution of complex technology programs, ensuring alignment with strategic objectives and operational goals. This position requires expertise in risk assessment, financial management, and stakeholder communication to drive program success. The role involves coordinating cross-functional teams, managing resources, and implementing process improvements while maintaining program health and delivering measurable business outcomes. The incumbent serves as a key liaison between technology and business units, translating requirements into actionable plans and fostering collaboration to support continuous innovation and operational excellence.
About the team:
Our team of Technical Program Managers and Project Managers drives strategic security initiatives within Security Services. Collaborating with engineering, platform, and business teams, the group emphasizes risk mitigation, cloud transformation, and enterprise resilience. Through effective governance, stakeholder alignment, automation, and continuous improvement, the team delivers measurable outcomes that strengthen security posture, operational reliability, and compliance with global standards. This environment encourages innovation and operational excellence, ensuring robust protection and sustained business success in a dynamic technology landscape.
What you'll do:
  • Lead program estimation, risk assessment, and resource planning for projects of small to medium complexity.
  • Monitor and control program progress against milestones, addressing risks and dependencies proactively.
  • Facilitate cross-functional coordination meetings to ensure alignment and program health.
  • Communicate effectively with stakeholders, presenting data-driven insights and influencing decisions.
  • Manage financial aspects including budgeting and cost monitoring for multiple projects.
  • Define program goals, deliverables, and schedules aligned with strategic objectives.
  • Support technology domain stakeholders by translating business needs into actionable solutions.
  • Drive continuous process improvements and organizational change initiatives.

What you'll bring:
  • Proven expertise in program estimation, risk assessment, and mitigation for projects of small to medium complexity.
  • Strong knowledge of program monitoring, control tools, and reporting processes to ensure milestone adherence.
  • Demonstrated ability to lead cross-functional coordination and manage stakeholder communication effectively.
  • Proficiency in financial management, including budgeting and cost monitoring across multiple projects.
  • Solid understanding of program management techniques, benefits analysis, and accountability frameworks.
  • Excellent communication and interpersonal skills to influence and build consensus among teams.
  • Experience with organizational change management and process improvement initiatives.
  • Familiarity with Agile methodology and project planning to drive operational excellence.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

805 Se Moberly Ln., Bentonville, AR 72712, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Skills Required

  • Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project or program management, information technology, finance, management, or a related area, plus 3 years of experience in project management, program management, program operations, or a related area
  • 5 years of experience in project management, program management, program operations, or a related area
  • Master's degree in a relevant field plus 2 years of experience in project management, program management, program operations, or a related area
  • Knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices

Walmart Global Tech Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.

  • Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
  • Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
  • Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.

Walmart Global Tech Insights

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The Company
HQ: Bentonville, AR
578,950 Employees

What We Do

Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.

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