The Role
Develop and support high-availability full-stack systems for online pickup and delivery fulfillment. Responsibilities include L2/L3 production support, incident response, root cause analysis, distributed-system troubleshooting, automation, monitoring, reliability improvements, and permanent remediation of customer-impacting issues. The role participates in on-call rotations and collaborates with product, project, business, and engineering teams to improve order processing, inventory accuracy, delivery execution, uptime, scalability, and operational efficiency.
Summary Generated by Built In
Position Summary...What you'll do...Role summary:
We are looking for a highly skilled Senior Software Engineer Full Stack to support and enhance mission-critical systems powering Online Fulfillment, including Pickup and Delivery workflows. This role blends software engineering and production support, with a strong focus on system reliability, scalability, and customer experience. You will play a key role in ensuring seamless order processing, real-time inventory accuracy, and last-mile delivery execution by proactively identifying risks, resolving production issues, and building automation to prevent recurrence.
About the team:
The team is committed to supporting and enhancing mission-critical systems that power Online Fulfillment, including Pickup and Delivery workflows. Combining software engineering expertise with production support, the team ensures system reliability, scalability, and an optimal customer experience. Members focus on seamless order processing, real-time inventory accuracy, and efficient last-mile delivery. They proactively identify risks, resolve production issues, and develop automation to prevent recurrence. Collaboration with product, project, and business teams drives the delivery of high-quality solutions that meet evolving business needs while maintaining operational excellence.
What you'll do:
What you'll bring:
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
Option 2: 5 years’ experience in software engineering or related area.Preferred Qualifications...
We are looking for a highly skilled Senior Software Engineer Full Stack to support and enhance mission-critical systems powering Online Fulfillment, including Pickup and Delivery workflows. This role blends software engineering and production support, with a strong focus on system reliability, scalability, and customer experience. You will play a key role in ensuring seamless order processing, real-time inventory accuracy, and last-mile delivery execution by proactively identifying risks, resolving production issues, and building automation to prevent recurrence.
About the team:
The team is committed to supporting and enhancing mission-critical systems that power Online Fulfillment, including Pickup and Delivery workflows. Combining software engineering expertise with production support, the team ensures system reliability, scalability, and an optimal customer experience. Members focus on seamless order processing, real-time inventory accuracy, and efficient last-mile delivery. They proactively identify risks, resolve production issues, and develop automation to prevent recurrence. Collaboration with product, project, and business teams drives the delivery of high-quality solutions that meet evolving business needs while maintaining operational excellence.
What you'll do:
- Ensure high availability of fulfillment systems supporting pickup and delivery
- Reduce order failures, delays, and customer-impacting issues
- Improve operational efficiency through automation and proactive monitoring
- Enable seamless coordination between systems handling orders, inventory, and last-mile delivery
- Own L2/L3 production support for online fulfillment systems, including order management, pickup, and delivery workflows
- Perform deep root cause analysis (RCA) and partner with engineering teams to implement permanent fixes
- Analyze production issues at code, infrastructure, and data levels to identify failure patterns and systemic gaps
- Support high-availability systems, ensuring minimal downtime and rapid recovery (low MTTR)
- Participate in on-call rotations and handle high-severity incidents in a fast-paced environment
What you'll bring:
- 5+ Years of Full Stack Software Development
- 8–10+ years of experience in software engineering with strong exposure to production support / SRE / DevOps environments
- Strong problem- solving skills with the ability to debug complex distributed systems under pressure
- Ability to anticipate failure scenarios and proactively implement preventive solutions
- Excellent communication skills to work effectively with cross-functional and global teams
- High ownership mindset with the ability to balance support and development responsibilities
- Strong focus on customer experience, system uptime, and operational excellence
- Proven experience supporting high-scale, customer-facing applications, preferably in eCommerce or fulfillment domains
- Hands-on expertise in incident management and production troubleshooting
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years’ experience in software engineering or related area.Option 2: 5 years’ experience in software engineering or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 1 year's experience in software engineering or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...2608 Se J St, Bentonville, AR 72716-3724, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Skills Required
- Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or a related area, plus 3 years of software engineering experience; alternatively, 5 years of software engineering or related experience.
- 5+ years of full-stack software development experience.
- 8–10+ years of software engineering experience with strong exposure to production support, SRE, or DevOps environments.
- Strong problem-solving skills and ability to debug complex distributed systems under pressure.
- Ability to anticipate failure scenarios and implement preventive solutions.
- Excellent communication skills for collaboration with cross-functional and global teams.
- Experience supporting high-scale, customer-facing applications, preferably in eCommerce or fulfillment domains.
- Hands-on experience in incident management and production troubleshooting.
- Master's degree in computer science, computer engineering, computer information systems, software engineering, or a related area, plus 1 year's software engineering experience.
- Knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices.
Walmart Global Tech Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.
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Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
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Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
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Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.
Walmart Global Tech Insights
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The Company
What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
