(USA) Senior Manager, Technology Operations

Reposted 5 Hours Ago
Be an Early Applicant
Bentonville, AR, USA
Hybrid
90K-180K Annually
Senior level
Big Data • Cloud • Logistics • Machine Learning • Retail
The Role
Leads strategic technology initiatives supporting eCommerce and omnichannel item transactability, availability, and decisioning. Develops automated processes, analyzes large datasets, builds business cases, translates business problems into requirements, and coordinates Product, Data Science, and Engineering teams. The role independently manages projects, applies structured problem-solving, and presents strategic recommendations to stakeholders.
Summary Generated by Built In
Position Summary...

What you'll do...Role summary:
This role leads the strategy and delivery of initiatives that improve how Walmart manages what it sells online. You’ll help build automated, sustainable processes and strengthen the decisions and optimizations that keep items transactable, available, and aligned with customer needs.
About the team:
Item Transactability and Decisioning ensures customers can buy what they want, how they want it, through a tech-powered, people-led approach. Our team defines how items become and remain transactable while protecting the customer experience. We work to unlock more items and fulfillment paths, maximize availability with reliable fulfillment, keep online assortment relevant to customer needs and selling intent, and use analytics and automation to detect issues, target action, and scale improvements.
What you'll do:
  • Lead strategic initiatives to enhance Transactability and customer-facing availability in the eCommerce and Omnichannel space
  • Collaborate with cross-functional stakeholders, understanding and applying principles of Walmart’s strategy to manage Transactability
  • Leverage data and modeling to derive insights, handle large datasets, and identify trends that inform business strategy and decision-making
  • Develop project plans and build business cases to pitch new ideas
  • Translate complex business problems into Transactability requirements, formulating sustainable processes with an eye towards automation
  • Collaborate with Product, Data Science, and Engineering teams to execute strategic initiatives, solving next-generation retail problems via state-of-the-art solutions

What you'll bring:
  • Ability to thrive in ambiguity, applying structure and frameworks to accelerate end-to-end results
  • Strong problem-solving skills, developing short-term, sustainable solutions to issues in real-time
  • Effective storytelling capabilities, building and presenting audience-specific enterprise-level story arcs
  • Proactive leadership, demonstrating ability to lead and manage projects independently and as part of a team
  • A data-driven mindset, utilizing data insights to inform strategic decisions and identify business opportunities
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Skills Required

  • Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project or program management, information technology, finance, management, or a related area, plus five years of experience in project management, program management, program operations, or a related area
  • Seven years of experience in project management, program management, program operations, or a related area
  • Two years of supervisory experience
  • Master's degree in a listed relevant field plus four years of experience in project management, program management, program operations, or a related area
  • Knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices

Walmart Global Tech Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.

  • Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
  • Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
  • Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.

Walmart Global Tech Insights

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The Company
HQ: Bentonville, AR
578,950 Employees

What We Do

Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.

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